Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,527 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Radio/Video Screen not functioning The service to repair my Radio/Video Screen was quick and complete - no waiting and no delays. My sales associate (Joe Meyer) was courteous and infor The service to repair my Radio/Video Screen was quick and complete - no waiting and no delays. My sales associate (Joe Meyer) was courteous and informative. I was in and out in slightly over an hour. More
Good Service Basic Service: Inspection Recall Update Tire Rotation Suggested tire replacement was $1200+ for 4 tires sam's Tires high end cost similar type w Basic Service: Inspection Recall Update Tire Rotation Suggested tire replacement was $1200+ for 4 tires sam's Tires high end cost similar type was $975 general replacement is around $750 Low end is $560 So way higher then competitive service and sam's has free life balance and rotate of tires. More
Routine Service Great crew and service every time I take my Jeep in. Always helpful and friendly! This is the only Jeep dealership I’ll take my Jeep too. Great crew and service every time I take my Jeep in. Always helpful and friendly! This is the only Jeep dealership I’ll take my Jeep too. More
State Inspection Would be a 5 except I feel that rotors should not have been needed this soon after purchase; however this is no fault of the service department. Would be a 5 except I feel that rotors should not have been needed this soon after purchase; however this is no fault of the service department. More
Excelent service. Excelent, timely and friendly service and that is why I have been visiting this dealer since 1991. In the past I have dealt with many of the employees Excelent, timely and friendly service and that is why I have been visiting this dealer since 1991. In the past I have dealt with many of the employees and they were all great. More
Great service My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost. I'm very thankful for my Service Advisor. I'm a divorced mom with a Special Needs child and on a fixed income. So being able to budget upcoming normal services for my vehicle is a huge help. Thank you for the great customer service and understanding. More
my experience with SouthernChrysler jeep-Greenbrier Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not pick the car up on the same day. More
Pleasantly surprised! I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kep I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kept me updated on how the work was going, and I was out in less than hour. More
Prompt and pleasant Every trip to the dealership is pleasant. Sales reps greet you almost immediately and do their best to get you what you want and leave with a smile. Every trip to the dealership is pleasant. Sales reps greet you almost immediately and do their best to get you what you want and leave with a smile. More
Welcoming atmosphere and very satisfactory experience. I went to Southern Greenbrier Jeep for tire repair service. I have Easy Care therefore I knew my package would cover the cost. I had a screwdriver bit I went to Southern Greenbrier Jeep for tire repair service. I have Easy Care therefore I knew my package would cover the cost. I had a screwdriver bit that is used in a drill that had embedded itself in my tire. At first the tech thought it could not be repaired and the tire would have to be replaced, but he was able to repair it. The service writer, Lisa, was very helpful in this process. More