Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,785 Reviews
Call Service Center (757) 424-4600

2,785 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
November 30, 2021

Only problem was customer write up. Calling customer name only one time and hard to understand. Waited extra twenty minutes because did not understand my name when called. Finally went to service write up, a More

by MWANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man in customer write up. New, can’t remember his name.
Report | Print
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2021

As always ! Thank you Scott H. For always helping out and getting me in and out ! More

by Adame628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houchins
Report | Print
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 29, 2021

Moinca was the best service advisor I have ever dealt with. Wonderful person to work with! More

by PVANRHCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica - Service
Report | Print
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 28, 2021

Friendly, convenient & helpful! Explained everything well! Great, great, great! Good location nice, nice, nice, nice! More

by FAYEJEWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith & Daniel
Report | Print
Nov 29, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 28, 2021

Service rep provided no communication on the status of my truck. I made 4 calls over a 4 hour period. More

by itc2000
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Nov 29, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for providing us with your feedback. We sincerely apologize that you were unable to receive an update on the status of your vehicle's service but we can certainly help. We have forwarded your information and feedback to our team for review. In order to ensure that they are able to contact you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to speak with you. Hope to hear from you soon.

November 26, 2021

Efficient and courteous. New customer and was impressed with Paul, he got me in out and I have no complaints. More

by DJDUNPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 26, 2021

Had a great experience, the employees are nice, Daniel did a great job communicating and helping me out. More

by vanzoffthewall6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 26, 2021

I brought my 2013 Jeep Grand Cherokee in for an inspection & oil change. My appointments was for 10:15. I was out of there at 11! I had brought a tote with all kinds of things to do while I waited More

by FMCGRATH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Report | Print
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 25, 2021

Service Team leader was excellent. Mechanic was spot on. Dealership was clean and organized. Saw challenger 1320 edition in show room. I want one lol. More

by avetteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chapman, Jack
Report | Print
Nov 26, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 23, 2021

I was offered professional and helpful service, even during their busiest time of the week. More

by Mich
Recommend Dealer
Yes
Employees Worked With
Robert Plante
Report | Print
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

1
...
225
226
227
...
279