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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,562 Reviews

2,562 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 22, 2020

I just thank Andre he was a great sales person or experience was great. He was not only great helping us pick out a new Jeep Wrangler 2020 but he takes care of you through and through with service an More

by swimme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Lamont, Andrey Gvozdevskiy
June 25, 2020

Excellent serviceable as usual. State inspection, oil change. brake service and replaced rear brakes. Frankco keept me updated on the needed services and repair. Good communications and excellent custom More

by Bob
Recommend Dealer
Yes
Employees Worked With
Frankco Meyers
May 24, 2020

Outstanding performance quick in and out Franco made it happen. Having Saturday hours really makes a difference. I will be back next time I need service More

by Bban29
Recommend Dealer
Yes
Employees Worked With
Franco meyers
May 29, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

May 05, 2020

Jeep repair I am very, very happy with the service and the work done by Southern Jeep Chesapeake. Dave Slaughter is an excellent mechanic. He did a great job trou More

by seal1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Slaughter
May 29, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

March 13, 2020

Saw Joe in service department, he was kind and knowledgeable of my needs. I had an oil and filter change, state inspection, tire rotation and a steering stabilizer replaced under recall, and was o More

by Kenny G
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 27, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 14, 2020

Dealership performed an oil change and state inspection with no issues. Franco and I believe it was Paul we’re very courteous and professional. No complaints with this service. More

by Benji31
Recommend Dealer
Yes
Employees Worked With
Franco/Paul in service 5 stars
Feb 16, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 12, 2020

Every level of the Southern Chrysler dealership is staffed with highly skilled, customer oriented personnel that have provided my family and me with outstanding support over the past 20 years! More

by Van Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Casisa (Finance Director) and Franko Meyers (Service)
Feb 12, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 08, 2020

Terrible service, had my Jeep for over a month due to their mistake with my warranty, meanwhile I have to pay for the rental car. More

by Tomas
Recommend Dealer
No
Employees Worked With
Service dept
Feb 09, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value the opportunity to learn of your experience here at Southern Chrysler Jeep. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 01, 2020

First time Jeep buyer and while the Southern Hospitality package is nice, not being able to make an appointment for oil change and tire rotation Is odd, especially when the answer is to use the “express lan More

by arizona212
Recommend Dealer
No
Employees Worked With
No name provided
Feb 02, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

January 20, 2020

In and out for oil change with efficiency and courtesy! No appointment necessary; clean waiting area with coffee provided! There less than an hour altogether! More

by Aasharing
Recommend Dealer
Yes
Employees Worked With
Nicholas Lockwood
Jan 22, 2020 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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