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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,492 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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October 23, 2018
Excellent service center Overall very satisfied with the customer service here. Emily in service is awesome. She ensured I got in a loaner for the day even when their rental d Overall very satisfied with the customer service here. Emily in service is awesome. She ensured I got in a loaner for the day even when their rental department was out of cars. I also was very happy with her communication during the day as that is an area most service departments are terrible at. Definitely recommend! More
by Felix22369
Verified CustomerEmployees Worked With
Emily Gaite
October 23, 2018
Profanity between a mechanic and Supervisor wearing all blac I brought my vehicle in for a state inspection, and oil change. I was greeted by Emily who was very professional, and took great care of me. While wa I brought my vehicle in for a state inspection, and oil change. I was greeted by Emily who was very professional, and took great care of me. While waiting on my vehicle outside the garage, with my grandson, a mechanic was using profanity, toward his supervisor. He told the mechanic to watch his mouth as they were walking to the other building. The supervisor was dressed in all black, he was a heavy set white man, and I thought this was not the southern hospitality that this dealership was known for. More
by RBILLIPS
Employees Worked With
Emily
October 23, 2018
Came in for an oil change was taken right away service was g Chuck condor 40 minutes to get it all done the only thing that I ask is for them to check the air in the tires and that wasn't done but as far as I kn Chuck condor 40 minutes to get it all done the only thing that I ask is for them to check the air in the tires and that wasn't done but as far as I know the 23-point inspection the rest of it was done. More
by DEBRACOX6
Employees Worked With
Nicholas Lockwood
October 23, 2018
Short and "sweet". Your service has always been extremely great for my wife an I. We continue to be pleased abd happy with Mr. Berry's excellent assistance. Your service has always been extremely great for my wife an I. We continue to be pleased abd happy with Mr. Berry's excellent assistance. More
by CKAONE
Employees Worked With
Lamont Berry
October 22, 2018
Great Service I was helped by Emily Gator. She was knowledgeable, efficient and friendly. She went above and beyond to get my car in for several services and helped I was helped by Emily Gator. She was knowledgeable, efficient and friendly. She went above and beyond to get my car in for several services and helped to make sure my Jeep was on schedule for recommended maintenance. Was a great customer service moment. More
by LXMAY5001
Employees Worked With
Emily Gatie
October 22, 2018
Radio/Video Screen not functioning The service to repair my Radio/Video Screen was quick and complete - no waiting and no delays. My sales associate (Joe Meyer) was courteous and infor The service to repair my Radio/Video Screen was quick and complete - no waiting and no delays. My sales associate (Joe Meyer) was courteous and informative. I was in and out in slightly over an hour. More
by gilchrist6
Employees Worked With
Joe Meyer
October 22, 2018
Good Service Basic Service: Inspection Recall Update Tire Rotation Suggested tire replacement was $1200+ for 4 tires sam's Tires high end cost similar type w Basic Service: Inspection Recall Update Tire Rotation Suggested tire replacement was $1200+ for 4 tires sam's Tires high end cost similar type was $975 general replacement is around $750 Low end is $560 So way higher then competitive service and sam's has free life balance and rotate of tires. More
by DADUGGAN
Employees Worked With
Pat Callahan
October 22, 2018
Routine Service Great crew and service every time I take my Jeep in. Always helpful and friendly! This is the only Jeep dealership I’ll take my Jeep too. Great crew and service every time I take my Jeep in. Always helpful and friendly! This is the only Jeep dealership I’ll take my Jeep too. More
by LMAL1
Employees Worked With
Joe Spears Lamont Berry
October 19, 2018
State Inspection Would be a 5 except I feel that rotors should not have been needed this soon after purchase; however this is no fault of the service department. Would be a 5 except I feel that rotors should not have been needed this soon after purchase; however this is no fault of the service department. More
by GUNNY150
Employees Worked With
LIsa
October 18, 2018
Excelent service. Excelent, timely and friendly service and that is why I have been visiting this dealer since 1991. In the past I have dealt with many of the employees Excelent, timely and friendly service and that is why I have been visiting this dealer since 1991. In the past I have dealt with many of the employees and they were all great. More
by E.LOGOTHETIS
Employees Worked With
Nicholas Lockwood
