Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,489 Reviews

2,489 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
October 23, 2018

Short and "sweet". Your service has always been extremely great for my wife an I. We continue to be pleased abd happy with Mr. Berry's excellent assistance. More

by CKAONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
October 22, 2018

Great Service I was helped by Emily Gator. She was knowledgeable, efficient and friendly. She went above and beyond to get my car in for several services and helped More

by LXMAY5001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gatie
Oct 23, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Your words mean so much to us here at Southern Chrysler Jeep. Our priority is to have customers leave with a smile. We are glad Emily was able to help you with your service needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 22, 2018

Radio/Video Screen not functioning The service to repair my Radio/Video Screen was quick and complete - no waiting and no delays. My sales associate (Joe Meyer) was courteous and infor More

by gilchrist6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Meyer
Oct 23, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This review was a pleasure to read. The Southern Chrysler Jeep service center works hard to provide every guest with timely, professional, and informative service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 22, 2018

Good Service Basic Service: Inspection Recall Update Tire Rotation Suggested tire replacement was $1200+ for 4 tires sam's Tires high end cost similar type w More

by DADUGGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Callahan
Oct 23, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for writing us a review, DADUGGAN. Please reach out to us if you have any questions or concerns. Warm regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 22, 2018

Routine Service Great crew and service every time I take my Jeep in. Always helpful and friendly! This is the only Jeep dealership I’ll take my Jeep too. More

by LMAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spears Lamont Berry
Oct 23, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the positive review and thank you for trusting us with your vehicle. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 19, 2018

State Inspection Would be a 5 except I feel that rotors should not have been needed this soon after purchase; however this is no fault of the service department. More

by GUNNY150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LIsa
Oct 23, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the kind and honest feedback! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 18, 2018

Excelent service. Excelent, timely and friendly service and that is why I have been visiting this dealer since 1991. In the past I have dealt with many of the employees More

by E.LOGOTHETIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lockwood
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your kind words and thank you for continually choosing Southern Chrysler Jeep for your vehicles’ service needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 18, 2018

Great service My Service Advisor Paul is awesome. Always helpful and explains everything that will be done. He also lets me know what services will be next and cost More

by POWELLKD68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels Service Advisor
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 18, 2018

my experience with SouthernChrysler jeep-Greenbrier Lisa was very helpful in getting my car looked at and coordinating with my son , who was at work.Lisa was understanding when I got sick and could not More

by mselmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for your positive review! I'm very happy to hear that Lisa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

October 17, 2018

Pleasantly surprised! I had a screw in the tire and a slow leak. Since I had Easy Care, there was no charge for a patch. Lisa Morris, my service advisor, was great. She kep More

by vawaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell, Scott Houchins
Oct 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the awesome feedback! Lisa is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

...
223
...