Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,493 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Oil change I was in and out it was nice to be able to move on to my other errands. They were helpful and friendly and knowledgeable. I was in and out it was nice to be able to move on to my other errands. They were helpful and friendly and knowledgeable. More
Oil changes are free! I gave them 4 stars because it’s hard to complain about a free oil change, but it took at least an hour and a half to get this express lane oil change I gave them 4 stars because it’s hard to complain about a free oil change, but it took at least an hour and a half to get this express lane oil change. The staff was very nice and accommodating but I was told that they were short one person who changes the oil (meaning only one person to do all the oil changes). If that’s true then my experience next time should be better. Otherwise I would downgrade them and ask them not to call it an express lane. More
Good experience They found the problem and made the repairs. The service writer was able to help with a coupon. Really like the service and will continue to come back They found the problem and made the repairs. The service writer was able to help with a coupon. Really like the service and will continue to come back. Been a customer the 1990s. More
Driving southern style! I love southern they always have me in and out! They keep you updated on the status of your vehicle. Very professional and I recommend them to everyon I love southern they always have me in and out! They keep you updated on the status of your vehicle. Very professional and I recommend them to everyone! More
Very good dealership The service advisor Lamont was very helpful and got my jeep in with no problem. I can't remember the young lady that help me. However, she was also The service advisor Lamont was very helpful and got my jeep in with no problem. I can't remember the young lady that help me. However, she was also nice and had great customer service skills. More
1st Jeep Service I was very pleased with the well organized and knowledgeable service staff. Paul (service contact) was very helpful and it was obvious that he wanted I was very pleased with the well organized and knowledgeable service staff. Paul (service contact) was very helpful and it was obvious that he wanted me to be happy with my warranty work including the no cost loaner vehicle. Both the required maintenance/warranty service was completed on time as promised and without any problems. More
Amazing Service! Love this place! Sad to be moving away from this service center/dealership! I hope to find a home in our new date that is as attentive Love this place! Sad to be moving away from this service center/dealership! I hope to find a home in our new date that is as attentive More
Great Service Brught it in for a faulty thermostat. While fixing the issue the technician noticed a “chirping” noise coming from the water pump. Further investiga Brught it in for a faulty thermostat. While fixing the issue the technician noticed a “chirping” noise coming from the water pump. Further investigation revealed bad bearings in the pump. Replaced it at no additional cost. Had he let it go I would have been back within the week. Nice catch! More
Lightening quick oil change. Was there getting my free for life oil change. It was done lightening quick. I didn't time it but it was less than 20mins. My host was very friendly. Was there getting my free for life oil change. It was done lightening quick. I didn't time it but it was less than 20mins. My host was very friendly. See you in 5000 miles. More
Service oil & updates Had oil change and P.C. updated only problem was after update the blower motor didn’t work had to go back to service center next day But with that b Had oil change and P.C. updated only problem was after update the blower motor didn’t work had to go back to service center next day But with that being said Lisa in service was awesome she handled it right away You need more service people like Lisa Fast to greet you & listen to the problem. She was honest to say it should of been addressed the first visit but she would get it handled right away . Fantastic job Lisa More