Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,543 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
5 weeks they have had my truck and still no resolution. I’m at a loss for words I’m at a loss for words More
Great job. Representative very professional and respectful. I wail always recommend southern ChryslerJeep- Greenbrier. Great services provided. I feel comfortable doing business with them respectful. I wail always recommend southern ChryslerJeep- Greenbrier. Great services provided. I feel comfortable doing business with them More
I had a very pleasant experience the time that the service advisor said it would take was right about on time and my part was installed properly. service advisor said it would take was right about on time and my part was installed properly. More
I came in for my routine oil change and received the best service. It was fast and the staff were professional and kind. My car continued to run like a champ. Thank you. service. It was fast and the staff were professional and kind. My car continued to run like a champ. Thank you. More
My vehicle was towed to Southern Dodge Ram of Greenbrier on July 14th where it was in their possession until 9/11/21 to make repairs after it was stolen. There was constant lack of communication on part of on July 14th where it was in their possession until 9/11/21 to make repairs after it was stolen. There was constant lack of communication on part of the service department. Calls and emails were frequently unanswered. We were advised that during a test drive they noticed the vehicle stopped accelerating & would need to correct this and once done our vehicle would be ready. We picked up the vehicle on 9/11/21 and on the evening of 9/14/21 my teenage son broke down in the middle of a fast food restaurant drive thru when the vehicle failed to accelerate or go in neutral. This is just a portion of the horrendous service we received from this dealership's service department. There should be a call to action for their lack of ability to perform essential job functions and the danger my son was placed in driving an ill-repaired vehicle that resulted in over $2400 being paid to them for service surely not completed competently. More