Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,553 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
The service department is outstanding always clean friendly and helpful. Mark keeps my truck running like brand new and he always explains everything to me he makes sure I understand the repairs that friendly and helpful. Mark keeps my truck running like brand new and he always explains everything to me he makes sure I understand the repairs that need to be done and why. I really like that because as a women most mechanics won’t do that they think I won’t get it. More
The personnel are very friendly and commutative. After being serviced I was traveling out of town and ended up on the side of the road. Had to bring my vehicle to Luskine Chrysler to have it serviced beca being serviced I was traveling out of town and ended up on the side of the road. Had to bring my vehicle to Luskine Chrysler to have it serviced because Southern forgot to tighten the brake line after replacing the hydraulic brake system. I was unnecessarily put in a bad position while traveling. Also have brought it in twice now to have serviced for the start stop system which has not been repaired. My family buys all our cars from southern and I hope the service department improves otherwise we may have to purchase our next vehicle somewhere else. More
We dropped our travel trailer off for state inspection. When we went to pick it up, we discovered that the technician left the truck in neutral and left the accessories on. The dealer is lucky that the t When we went to pick it up, we discovered that the technician left the truck in neutral and left the accessories on. The dealer is lucky that the truck didn't roll and wreck into other vehicles. I attempted to contact a manager was put into a voice mail, wasn't even told a name of who I would be talking to, and no one to date has returned the telephone call. Seems to me this isn't the way to run business. More
The tech writer Daniel is a great professional always seems to go out of his way to make sure my visits there are very pleasant and gets my truck done super fast. I recommend this dealership to all of my seems to go out of his way to make sure my visits there are very pleasant and gets my truck done super fast. I recommend this dealership to all of my friends. Great job!!!!! More
I think my techs name was Barbara and she was very professional and polite. She asked was I dropping off vehicle or was I going to wait. After she informed me that my wait would be approximately one h professional and polite. She asked was I dropping off vehicle or was I going to wait. After she informed me that my wait would be approximately one hour or one and a half hours, I decided to wait for my vehicle. True to the fact, it was approximately 1 hour later when she called and informed me that my vehicle was ready for pickup. Awesome!!! More
Service dept. is very helpful. Very pleasant. Very thorough.I bought my PT Crusier new from this dealer in 2008.Car is a 2007. I hope to keep my car until we both fall apart! With help of Service Dept thorough.I bought my PT Crusier new from this dealer in 2008.Car is a 2007. I hope to keep my car until we both fall apart! With help of Service Dept. More
Didn’t properly service my vehicle resulting in engine overheating and missing a very important job interview today 9/30/2021 overheating and missing a very important job interview today 9/30/2021 More