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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,164 Reviews

2,164 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 30, 2018

Great service Had several problems with my vehicle, One which required some major engine tear down. Southern diagnosed the problems, and did a great job getting me More

by WISHART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels, Franco Meyers, and all the technicians that did the work whose names I don't know
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 30, 2018

oil change I had little contact with service techs.They did not ask about any other service i needed or if i was interested in another vehicle More

by TAYLCLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none above
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 30, 2018

fast efficient and friendly The whole place works for you.we have confidence that we will always be treated fairly every time. Our service advisor-Paul McManuels is like a friend More

by MVILLY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey bennett, John Ailstock
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us fast, efficient, and friendly, especially with the help of your service advisor, Paul. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 30, 2018

Efficient and trustworthy I have purchased 2 Jeep’s from southern in the last 10 years. Both times I worked with Bill Womble and I have been more than satisfied with the person More

by SHORTSTUFF7242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill womble and Paul McManuelo
Jul 04, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the prompt and professional service you received from Bill and Paul and the rest of the Southern Chrysler Jeep over the years. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

In for oil change and rotation Everything went very well! I'll continue to utilize them for my needs. Everything that day was very organized. Thanks so much for your help, Jeep. : More

by JERRIREDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and the young gentleman in the express lane (didn't get his name) but he was great.
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Service dept The service dept was great. Everyone was nice and knowledgeable and the service was great. The service manager was very hands on with my service More

by BRANDITAYLOR507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

State Inspection and oil change Customer service was great and my visit was not too long. Everyone was very courteous and professional. I would recommend this Dealership to a friend More

by TDOUBLE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous and professional service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

THNKS FOR THE OUTSTANDING SERVICE I am writing this review as a humble note of appreciation for the outstanding customer service provided by your service department. The service depart More

by BIFF1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANCO, JOE
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your review! It is very important to our dealership that we earn the trust of our guests by providing outstanding service. Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that Franco and Joe were able to show you what we strive to deliver. Thank you again and we look forward to working with you in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Great service Thank you very much for your service It was awesome I recommend this to anyone who needs repair work or service work. It was a real pleasure working w More

by LARRYRICHWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanuels
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that Paul And our service team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

June 29, 2018

Excellent I got to the dealership about five minutes after closing time and went to the wrong department. Then had to make my way to the correct bay about ten m More

by TAMIMUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was the gentleman who took my keys from me. There was a second gentleman at the oil change bay. Both of them were nice, discussed my vehicle with me and I was very pleased.
Jul 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the feedback, Tamimu! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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