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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,554 Reviews
Call Service Center (757) 424-4600

2,554 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 19, 2021

Appointment was on time, work was completed promptly! Very satisfied with dealership, 3rd Jeep I have purchased from them! More

by EDOWENSVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 19, 2021

Wonderful service, fast n friendly clean dealership n service area. Highly recommend to friends and family More

by ACLOWSER1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 16, 2021

Over all not bad experience. We’d more seating area for those that are waiting. More

by SPOLLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response! We will be here for any needs you should have in the future. Have a wonderful day!

October 12, 2021

I have always had awesome service on my Jeep Wrangler, everyone is always such a pleasure 😊 More

by THOLSON77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure on names
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Oct 12, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 11, 2021

I was there at 7 AM but they didn’t put my car in to get the oil change until 8 o’clock in the morning. Other than that they’re a great service area More

by CYNTHIA.BOYDSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Area only
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Oct 12, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to leave a review! We do apologize that you had to wait longer than anticipated for your car to be serviced. We always strive for efficiency and it is certainly something that we continue to streamline over time. We hope to see you back soon. Have a great day!

October 11, 2021

I went to Greenbrier Dodge to get my truck serviced not the Chrysler store so this rating is for Greenbrier Dodge. Mark, Emily and Lane always do great work and it’s always a pleasure to see my Greenbrier More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Mark, Lane
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Oct 12, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 11, 2021

I’m disappointed in the service department after new ownership. No one answers the phone in the service department, you have to show up to ask a question. It’s a frustrating process. More

by a.e.weatherton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We do apologize that you did not receive a response when attempting to contact our service department recently. Please provide your contact information to social@drivingsouthern.com so we can discuss further. Thank you.

October 11, 2021

Service was excellent, got there early and was in and out sooner than they estimated. More

by daishi6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrious Soulis
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Oct 12, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 08, 2021

Good job Look forward to the future or working with you all thanks for a job well done More

by artjones08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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October 07, 2021

Very friendly when I was approached Though the service Very friendly when I was approached Though the service department was buy my oil change was quick. Car kept clean More

by rickydg61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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