Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

We have brought our vehicle to be serviced here on multiple occasions, and everytime we have problems. The staff has treated us like we are morons, we have been accused of making up the problem becaus multiple occasions, and everytime we have problems. The staff has treated us like we are morons, we have been accused of making up the problem because they can't duplicate it, and they have even lied to us about the status of parts that they were supposed to order and never did. If you need a rental vehicle while your repairs are being done, don't plan on getting one from here. On two seperate occasions we have been told they were out of rental verhicle at 9 in the morning. On one occasion, the mechanic broke the handle off our shifter and didn't bother to say anything about it. Then as we were leaving the dealership, I went to shift gears, and the handle came off in my hand leaving me with no way to shift in the middle of 5 lanes of traffic. When we went back, the mechanic admitted he broke it and they shoved a piece of paper between the rod and the handle to make due until they could get a new part. When they replaced our transmission, they didn't do the seals right, so we had to take it back because it leaked. The staff has even admitted to us that warranty work gets put on the back burner because they don't get as much money for it! Are you kidding me, so my car isn't as important as anyone elses just because you aren't getting paid more for it! Worst customer service I have ever experienced, and I will not be bringing my vehicle back. More