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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,088 Reviews

2,088 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 17, 2018

Customer Service Great experience. Good service. Service dept. does good with the customer. This is my choice for repair work and oil change. Timely for the most part. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express oil change. Attendent great service and nice. Helpful
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Sandy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Southern Chrysler Jeep! If there is anything else we can do for you, please feel free to give us a call. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 16, 2018

Great service! Fast, efficient, friendly! Service staff, advisors, technicians and cashiers all provide outstanding customer service. Southern Chrysler Jeep Greenb More

by Robert Conyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Robert, thank you for stopping by to leave this incredible review. Our staff prides itself on providing fast, efficient, and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Please give us a call if you have any further questions! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

April 09, 2018

Honest Service I’ve been dealing with Southern Jeep for years. Great salesman and service department! If your looking for great American vehicles, this is the place! More

by Ms.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont
Apr 10, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

March 20, 2018

Buyers Be Warned!!! Do Not Buy Here!!!! Horrible Dealership! We are a Dodge and Jeep family. Since 2004 we have purchased 12 vehicles with 6 of them purchased from Southern Chrysler Jeep. It seems their customer More

by AceTheTruckGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemont at Greenbrier Service Dept and Dan Jordan the Sales Manager at the Norfolk Airport location
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It's discouraging to hear about your recent experience with us. Please contact me at your earliest convenience as I would like to learn more about your visit and reach a satisfactory solution. Thank you. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

March 18, 2018

Lube/oil change and airbag recall The service advisor, Nick, is very professional and he had my oil change and airbag recall completed efficiently. All the staff are great! Thank you v More

by Charger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 19, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for this great review! We're excited to hear that Nick took care of you! He is a great asset and we appreciate all he does. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

March 02, 2018

Horrible experience I lost a doctors' appt. because they lied on the amount of time it would take to repair a recall issue. They spend an extra hour of YOUR time (that yo More

by nichollsvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerks
Mar 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 24, 2018

Service Awesome service. Everyone I dealt with was very helpful and knew what they were doing. I would recommend my friends to take their cars there too. More

by Mwalker11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry, Joey Spears, and Jamie Clopp
Feb 26, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

February 24, 2018

State Inspection & Service Friendly greeting, detailed explanations, prompt service and quality work at a fair price. I've been the owner of several generations (over 30 years) More

by johnjcotthaussr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service writer, Emmily???
Feb 26, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the wonderful review of your experience at Southern Chrysler Jeep. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

January 02, 2018

wonderful service every time everything is always done on time an done right. I always bring my jeep to service when I need something. Thank you guys for all you do, from the serv More

by eddiemac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John G.
Jan 08, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Eddiemac, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 22, 2017

Special Care With Your Jeep Upgrades Fast and Friendly! I had special wheel lug lights on my Jeep spare and they took extra precaution to not hurt anything with it. And not mention it was More

by Joeky99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Reps