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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,088 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,088 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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July 25, 2018
Great! Paul McManuels was very helpful and took time to hear what needed done to my Jeep Patriot. First time going here, and getting my Jeep serviced. Hopefu Paul McManuels was very helpful and took time to hear what needed done to my Jeep Patriot. First time going here, and getting my Jeep serviced. Hopefully next time I bring my Jeep back the other team members are just as nice and helpful. More
by FHAZELWOOD84
Verified CustomerEmployees Worked With
Paul McManuels
July 25, 2018
Broke down while traveling My Jeep broke down while traveling 800 miles from home. I brought it in just before 1 pm and they were open until 6 pm. I explained my situation to My Jeep broke down while traveling 800 miles from home. I brought it in just before 1 pm and they were open until 6 pm. I explained my situation to the service writer Lamar and stated I was leaving for home in the morning. He quickly said NO I was too late to get help that day. He was leaving soon and all his technicians were too busy working on other vehicles. I would have to leave my Jeep until the next week. After telling him again I was leaving in the morning to return home 800 miles away and I could not just leave it for later he finally stated he would ask if anyone would be willing to help me. One of the technicians was able to help me with the repair which took less than one hour. The service writer left and I was alone waiting with the cashier for my vehicle. After asking the cashier several times about my Jeep another service writer finally stepped in. Shortly after that I was on my way. I also was not given the military discount (I am a 21 year Navy veteran) which I asked the cashier about. She totally ignored my question. I read her paper on the counter which stated the service writer has to put that in when doing the estimate or the discount will not be given. At least I was able to tow it home behind my RV without any further issues. More
by krohmerdavid
Employees Worked With
Lamar (service writer)
July 25, 2018
Awesome service Great advisors, fast and friendly! Paul Mcmanuels was a great help. Got my vehicle in and out quickly. Will definitely be back for additional services Great advisors, fast and friendly! Paul Mcmanuels was a great help. Got my vehicle in and out quickly. Will definitely be back for additional services. More
by CRIMSONFILLIU
Employees Worked With
Paul Mcmanuels, Edward McIntosh
July 24, 2018
Oil change/checkup before vacation trip Oil change/checkup before trip. Out on time and assured me van was ready to go. Drove over 4000 miles and van performed beautifully. Thanks for great Oil change/checkup before trip. Out on time and assured me van was ready to go. Drove over 4000 miles and van performed beautifully. Thanks for great service. More
by SSKSHEEP
Employees Worked With
Patrick
July 24, 2018
Bad experience with oil change Had oil change Friday afternoon, Saturday afternoon all of the oil blew out because the oil filter was not tight, had to put in 3 quarts of oil just t Had oil change Friday afternoon, Saturday afternoon all of the oil blew out because the oil filter was not tight, had to put in 3 quarts of oil just to make it back to the dealership. More
by DHAND3
Employees Worked With
Pat Callahan
July 24, 2018
Inspection David took care of my car and handed my appointment. Gave me a ride to Volkswagen location to work. And called me to keep me updated. All around nice David took care of my car and handed my appointment. Gave me a ride to Volkswagen location to work. And called me to keep me updated. All around nice guy! Job well done!! Very pleased!!! More
by DENISEJK360
Employees Worked With
Emily halal
July 24, 2018
Best place for service They have a experienced service staff, great technicians and a wonderful parts department. They can handle any service needs you may have. Highly reco They have a experienced service staff, great technicians and a wonderful parts department. They can handle any service needs you may have. Highly recommended and you should try them More
by FRANCOMEYERS
Employees Worked With
Paul Mcmanuels
July 24, 2018
outstanding great service, friendly face and very helpful, i will always come back for more. i also love my jeep and all of it's awesome features. great service, friendly face and very helpful, i will always come back for more. i also love my jeep and all of it's awesome features. More
by CRITIC2224U
Employees Worked With
Sharon Tull
July 24, 2018
Great They are 100 percent better than that dodge dealer down the street from them. The service Department is the best i've ever had dealing with. They are 100 percent better than that dodge dealer down the street from them. The service Department is the best i've ever had dealing with. More
by jazzeejeff56
Employees Worked With
Emily in Service and Tony in Finance
July 23, 2018
best service anywhere this service center is wonderful i have only had 1 bad expierience here and ive been comming here regulary for oil change tire rotation and tires sin this service center is wonderful i have only had 1 bad expierience here and ive been comming here regulary for oil change tire rotation and tires since 2012. Paul is amazing! he is personable and yet professional and most importantly i trust him!! hes not going to sell me a service i don't need. Love him!! More
by KIMBERLYLEFEVERS
Employees Worked With
Paul McManiels
