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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,090 Reviews

2,090 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 07, 2018

Amazing Service I normally go to the Southern Dealership in Norfolk which had got increasingly worse every time so I decided to schedule an appoint at the greenbrier More

by JLEANNEDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate the kind words. We look forward to seeing you again in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 07, 2018

recommendations would like to offer two recommendations, (1)when the vehicle is going to take more than a day or two for repairs to be completed you should provide a More

by KRUSSELL122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
August 07, 2018

On point The service was great and Emily was very helpful. The time of service was right on time. I would definitely return for service in the future. More

by atl15boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for your outstanding review! I'm very happy to hear that Emily was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 06, 2018

Lifetime Oil Change Speedy service and the great staff makes for such a great combination. Always a pleasure working with these folks! See you again in 5000 miles! More

by danny34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

It's wonderful to know that your service visit was such a pleasure, Danny. Thank you for choosing us, and we look forward to your next visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 06, 2018

Great Service! AAA Rated!! The customer service was second to none, and they were very fast! The recall item was repaired with no questions. I liked the fact that they gave me More

by todd8188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I donot remeber my service rep.
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Hi Todd and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Southern Chrysler Jeep. We are driven to offer great customer care and we strive to provide the best service experience. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com  

August 04, 2018

EASY CARE EXTENDED CONTRACT MR. TONY CANDO AND MR. JOE MEYER WERE VERY PROFESSIONAL AND KNOWLEDGEABLE IN HANDLING , THE TRANSFER OF MY EASY CARE CONTRACT.IT WAS A PLEASURE WORKIN More

by jerryyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY CANDO, JOEMEYER,THE RECEPTIONIST
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for the nice review, Jerry! We really appreciate this feedback and I'll be certain to share your compliments with Joe and Tony. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 03, 2018

Cruise control Service was good but I had to take the vehicle back because My cruise control wasn't working after the recall update and i'm without my vehicle for an More

by BIGMAX250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph, John Ailstock
August 03, 2018

Consistent, efficient,a nd competent service. I am a long time customer with several car purchases from Southern. They treat you right - and are a big reason I buy the car brands I do. More

by VB_FCA Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service team.
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the great feedback. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 02, 2018

EXCELLENT PLACE TO PURCHASE A CAR. EDDIE MAC TOOK GOOD CARE OF US DURING THE PURCHASING OF OUR PACIFICA. HE STILL CHECKS ON US 6 MONTHS AFTER THE PURCHASE AND HAS HELPED US ARRANGE FO More

by MAMAHUBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward McIntosh
Oct 09, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for choosing Southern Chrysler Jeep - Greenbrier! We're happy to hear of your positive experience with Eddie and Paul! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 02, 2018

Great Service 5 stars for great customer service and quick service! Thanks for always being so awesome. I will always go here for any service that needs done to my More

by KCRAWWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 09, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the positive review. You're always welcome and we look forward to seeing you next time. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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