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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,080 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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August 16, 2018
Routine Maintenance Best service visit ever ( sold my BMW Z4 to buy my Jeep) and Southern Jeep best any service I ever received from a BMW service center! First issue re Best service visit ever ( sold my BMW Z4 to buy my Jeep) and Southern Jeep best any service I ever received from a BMW service center! First issue resolved before I could sit! Friendly, fast, great customer care! More
by Jeep18
Verified CustomerEmployees Worked With
I'm sorry that I forgot my service reps name ( female) but she was incredible!
August 16, 2018
Excellent customer service The service department was awesome from drop off to pick up. The staff is friendly and very helpful when it came to some questions I had. The service department was awesome from drop off to pick up. The staff is friendly and very helpful when it came to some questions I had. More
by jrham23
Employees Worked With
Paul
August 15, 2018
Fast Service Fast and friendly service. Paul is amazing to work with. Very open minded to others. He says he will give you 100% and then give's 110% I love this de Fast and friendly service. Paul is amazing to work with. Very open minded to others. He says he will give you 100% and then give's 110% I love this deal ship and it's people. I use to work for Al Davenport Chrysler/Plymouth in Portsmouth in 1972-1974 as a mechanic. Bobby Ratcliff More
by visionsbyr
Employees Worked With
Paul Mc
August 15, 2018
Great emergency response to vehicle breakdown and repair. My vehicle recently failed while traveling with my young granddaughters. When calling Southern, the manager assisted in providing me with the phone n My vehicle recently failed while traveling with my young granddaughters. When calling Southern, the manager assisted in providing me with the phone number for roadside assistance, then emailed me a confirmation that they were waiting for my vehicle to be towed in. The were very responsive, prompt in determining what was wrong, and was able to repair the vehicle and have it ready for pickup in a timely fashion. Excellent service. More
by Chyrsler200
Employees Worked With
I do not know their names
August 15, 2018
Delightful service experience The service advisor - Paul was very professional and went the extra mile to pull up each of my three government vehicles that had recalls that needed The service advisor - Paul was very professional and went the extra mile to pull up each of my three government vehicles that had recalls that needed service. He printed out what each vehicle's recall that was required and made sure that we received our vehicles less than the estimated time of 24 hours. The rest of the service team was friendly and professional while I was there at the service area. More
by VIRGINIA.E.RAASCH
Employees Worked With
Paul McManuels
August 14, 2018
Unacceptable service Took my Jeep in to have it work d on got a 700.00 bill and lights where still coming on took it back in and was told I needed a ew throttle body and t Took my Jeep in to have it work d on got a 700.00 bill and lights where still coming on took it back in and was told I needed a ew throttle body and that Jeep no longer makes them and they could not order one so I was stuck woth a broken down Jeep after complaining to service they told me I could maybe purchase one in line and have it installed might be an option I then took my Jeep across the street to priority Chevrolet and they told me they would replace it no problem after they looked at the Jeep they found that the throttle body was In fact good and Jeep dealer misdiagnosed the problem it was a sensor was bad and they charged me 100 for the part and 200 to install it and had it back to me in the same day and the washed and cleaned the car while they had it I was so impressed I bought a brand new 15 passenger van while I was there . I have been going to Chrysler Jeep eagle for 30 years and purchased a lot of cars there but I will e switching my business to priority Chevrolet for all my personal and buisness needs in tha future More
by grantstkd
Employees Worked With
Aaron Hale
August 14, 2018
It was good We had asked for things to be done like oil change and tires rotation and to have it reset and it doesn’t get done. We had asked for things to be done like oil change and tires rotation and to have it reset and it doesn’t get done. More
by rb41652
Employees Worked With
I don’t know
August 14, 2018
GREAT SERVICE HAS ALWAYS BEEN THE BEST. LAMONTE BEERY HAS TAKEN CARE OF US FOR ABOUT 8 YEARS AND HAS DONE A GREAT JOB AND LOOK FOREWORD TO MANY MORE SERVICE HAS ALWAYS BEEN THE BEST. LAMONTE BEERY HAS TAKEN CARE OF US FOR ABOUT 8 YEARS AND HAS DONE A GREAT JOB AND LOOK FOREWORD TO MANY MORE More
by KLOWE3
Employees Worked With
Other Employees :
John Ailstock, Cheryl Cornell, Mauri Wimbush, Aaron Hale, Pat Callahan, Edward McIntosh, Brian McHugh
August 14, 2018
Great service Very friendly staff. Always come there always good service & a great facility. Easy to Make an appointment & they always get me out fast. I tell ever Very friendly staff. Always come there always good service & a great facility. Easy to Make an appointment & they always get me out fast. I tell everyone More
by fkmueller
Employees Worked With
Pat Callahan
August 14, 2018
Professional, on-time, fairly priced Service advisor and other staff very professional and friendly. Work was diagnosed and done as quickly as possible; completed before estimated time. W Service advisor and other staff very professional and friendly. Work was diagnosed and done as quickly as possible; completed before estimated time. Work priced competitively. I would return to this dealership's service center without hesitation. More
by FBAKER833
Employees Worked With
Paul
