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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,079 Reviews

2,080 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 20, 2018

Awesome dealer Awesome service advisor ,been coming here for years have always been treated with the utmost courtesy. I highly recommend Southern to anyone looking f More

by JIMMYT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Jimmy! We appreciate you for letting us know how your experience was and for choosing Southern Chrysler Jeep. It has been a pleasure to work with you over the years! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 20, 2018

Quick Lane? After dropping my vehicle off the night before, and there only being two other vehicles ahead of mine, I was not expecting a 3 hour wait on the next More

by KATSKINNER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry, Service
August 20, 2018

You guys did a good job of addressing the issue A friend of mine that works for southern recommended a RAM so i got the 2017 hemi. So far southern has been service satisfaction. L berry has helped m More

by Chinaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Faubel
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for choosing Southern Chrysler Jeep, Chinaman! We're happy to hear of your positive experience with our staff! Happy driving! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 20, 2018

Great service in a timely manner Great service, clean and convenient service areas, friendly associates, reasonable service cost, courtesy ride home is great, very informed technician More

by DWGHTDOUGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We really appreciate you taking the time to leave us a review! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 18, 2018

Very helpful I have gone to Greenbrier for several years for service on a 2000 Grand Caravan with accessibility features. Service writeup and technicians have take More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels - Service
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for doing business with us again, John. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 18, 2018

Jeep service Cashiers attitude is atrocious. Made me feel very unwelcome. I would be hesitant to but here again. I love my Jeep, but dread your service department. More

by Jt23454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall
August 17, 2018

Great service!!! Had a safety recall on my 2016 Dodge Charger SRT Hellcat and Southern got me in quick and taken care of same day service!!! 5 stars to Lamont in Serv More

by cvn77oho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 17, 2018

Easy to schedule and fast service Overall a pleasant experience. Easy enough to schedule an oil change and CEL check. Replacement parts were available and they had the parts replaced t More

by TCRITSERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 17, 2018

Always Great in service center Lamont Berry is the best, (professional, fair, and friendly) However, last appointment he estimated work would be done in 1 1/2 - 2 hrs but job dragg More

by GABEARTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Oct 13, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your honest feedback! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 16, 2018

Express Oil Change Service Upon arrival I was promptly greeted and told I would be helped in a moment. The Nick that worked the express lane was assisting another client. I wa More

by BEKHOOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Paul McManueks in Service
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Nick and Paul. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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