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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,079 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,079 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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August 28, 2018
They cannot do the job right th efirst time I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the same as when I dropped it off. The technician that did the terrible work was gone , so Paul, a Service Manager, actually had to fix it himself. My second visit was just an Express Oil Change. I received my truck and went back to work. After work, I came out and there was a puddle of oil under my truck. So, twice I have taken my truck here for repairs/service and twice I ended up back there because they cannot perform simple tasks without error. BEWARE! More
by SSMITH183
Verified CustomerEmployees Worked With
Mauri Wimbush
August 28, 2018
Lamont is great. I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it becaus I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it because it would be discovered during inspection. Other than having to come back this experience was 5 stars. More
by ZOEY.BAGS
Employees Worked With
Lamont
August 27, 2018
Fast, Professional, courteous I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service visit I’ve ever had. More
by STEVEGUG57
Employees Worked With
Dave W & Tim G
August 27, 2018
Awesome Customer Service. I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteou I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteous. The ladies at the cashier were also very nice. The entire service staff is always so pleasant and helpful. I love this dealership, everything is great about it More
by MLMCNELLY58
Employees Worked With
Emily(service), Lamont(service) Mike C ( finance)
August 27, 2018
Awesome Service Team - Weekend I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too familiar, “We’re full, so setup an appointment for the following week.” However, the Service Team managed to accommodate me in their schedule, and performed a diagnostic test and fixed the problem at no cost. I really appreciated their customer service, and will make them my new go-to service station for my Jeep. More
by VaBeachRunner
Employees Worked With
Berry Lamont
August 24, 2018
System recall and update The service was fantastic and quick. In and out. This place will definitely be the place where I take my business every time. Excellent service The service was fantastic and quick. In and out. This place will definitely be the place where I take my business every time. Excellent service More
by jjmart2019
Employees Worked With
Cheryl Cornell, Julian Hillman
August 24, 2018
Super people working at Southern Chrysler Jeep - Greenbrier Everyone I can in contact with were exceptionally polite and helpful. Check-in was performed quickly and service performed in less time than quoted. C Everyone I can in contact with were exceptionally polite and helpful. Check-in was performed quickly and service performed in less time than quoted. Couldn't be better! They answered all my questions and kept me informed on future service requirements. More
by JHAZZARD3
Employees Worked With
Spoke to so many I cannot remember their names. All were in service.
August 23, 2018
Everyone was great! Everyone was extremely helpful. The servive was prompt and I did not have to wait long for the express oil change which is a great idea. Everyone was extremely helpful. The servive was prompt and I did not have to wait long for the express oil change which is a great idea. More
by SPARKERNY
Employees Worked With
Dave and Lamont
August 23, 2018
Inclusive maintenance service with vehicle purchase Not only is Southern Chrystler Jeep incredibly friendly, but the inclusive servixe makes life so much easier. When the maintenance is due, make the a Not only is Southern Chrystler Jeep incredibly friendly, but the inclusive servixe makes life so much easier. When the maintenance is due, make the appointment and take the vehicle in. No worries on having to set aside a vehicle maintenance account ro ensure you keep money on the ready for taking care of your vehicle. Outstanding service. More
by CGFTMIKE
Employees Worked With
Ricky Griffin
August 22, 2018
Window Regulator Replacement An electric window regulator required replacement in our 2004 Jeep Grand Cherokee. The service department completed the task in a very courteous, prof An electric window regulator required replacement in our 2004 Jeep Grand Cherokee. The service department completed the task in a very courteous, professional manner. Thank you. More
by Michael
Employees Worked With
Mr. Lamont Berry and the professional staff of automotive service technicians
