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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,079 Reviews

2,079 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 24, 2018

Great service Paul was excellent an he provid me with great service I called to schedule my appointment to have the recall on my Jeep Compass repaired when I showed More

by brian.stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to review your experience with us, Brian. I will let Paul know that you were pleased with his service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 24, 2018

Great service and I would recommend others to purchase from you. Also, oil change was very quick and service personnel were very friendly, fast and courteous. More

by KAREN_ENGLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Karen, we cannot thank you enough for your wonderful review of Southern Chrysler Jeep and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 24, 2018

Greenbrier Dodge 2 We took out cars in fir an oil change (5000 mile) and we’re handled by Nick with respect, quickly, efficiently and professionally. We did not have to More

by philip.ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lockwood
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to tell us about your experience, Philip. We do put a premium on customer care, best amenities and of course good service, and we are glad to know that our guests appreciate all our efforts. You can be sure that I will share this with Nick because words of appreciation never fail to inspire us to be consistent in providing excellent service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 24, 2018

Did the work in a timely manner Got an appointment for the day I wanted. Staff was very friendly and accommodated me when I needed a ride home. Work was done expertly and I was treat More

by NAVYGASGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 21, 2018

Service Could not duplicate problems with the brakes they order a new master cylinder. Waiting for new part to come in and schedule service to fix my vehicle More

by BRUCEJAMES617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the persons
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to leave us your review, Bruce. Please reach out to us if you have any questions or concerns. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 20, 2018

Repair I came to have my Jeep repaired and received excellent customer service from Lamont. He took care of me from the beginning of my transaction to the en More

by ESSCENCEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Bear
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that Lamont could provide great service to you and your vehicle. Drive safely! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 19, 2018

Quick and excellent service Paul (forgot last name), at the service desk on 15 September, was very accommodating and helped me get taken care of in a timely manner. More

by RIDECONTROL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for this great review! We're excited to hear that Paul took care of you! He is a great asset and we appreciate all he does. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 18, 2018

Great Service Service provide was knowledgeable about what they were doing for my Jeep. It was done on time as Emily told me. I will be returning in the future More

by todddavis64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 18, 2018

Excellent Service I received excellent service and look forward to returning for future service needs. I was impressed by the professionalism and courtesy of everyone a More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Deuso and his team
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

CB, we appreciate your kind words about the entire service team. Thank you for choosing Southern Chrysler Jeep for your vehicles’ service needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

September 15, 2018

Your customer service rep: Emily She did a awesome job ensuring the repairs to my Jeep was done correctly, she was very friendly and she followed up with me to make sure I was happy w More

by PHILLIPDAVIS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily in service department
Oct 05, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Phillip! We appreciate you taking the time to tell us that you are a happy customer. I will be sure to pass along your praises to Emily. Until next time, drive safe! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

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