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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,074 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,074 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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October 11, 2018
Easy oil change I was able to go the dealership without an appointment and a service advisor immediately approached me to find out what I needed. I sat in their comfo I was able to go the dealership without an appointment and a service advisor immediately approached me to find out what I needed. I sat in their comfortable guest lounge while waiting. The oil change was completed in less time than expected; they made it very easy to get my car's oil change. More
by FBAKER833
Verified CustomerEmployees Worked With
Sharon Tull
October 10, 2018
Good Service 2 thumbs up! Great service and Lamont was very complete in telling us about any needs in service. Timely service and courteous staff. Great experience happy it w Great service and Lamont was very complete in telling us about any needs in service. Timely service and courteous staff. Great experience happy it was so fast, especially on a Saturday. More
by PGRANDY
Employees Worked With
Lamont was my service rep
October 10, 2018
Quick, convenient, courteous. Great service team, experience, always professional. I can always count on the service team to get me in and out in a reasonable time. Will be back. Great service team, experience, always professional. I can always count on the service team to get me in and out in a reasonable time. Will be back. More
by JEREMYJ1
Employees Worked With
Nicholas Lockwood, LaMont Berry, Joey Spears
October 09, 2018
As always great, prompt and complete. Lamont Berry and team! As always great, prompt and complete. Lamont Berry and team are great! Can't sat enough about there promptness of service even when service is not sch As always great, prompt and complete. Lamont Berry and team are great! Can't sat enough about there promptness of service even when service is not scheduled...things happen that require immediate service and attention to keeps us safely on the road. More
by Robert Conyers
Employees Worked With
Lamont Berry
October 09, 2018
Great Customer Service! Southern Chrysler Jeep is extremely professional and efficient. They had taken care of my warranty work and had my Jeep inspected at the same time. Southern Chrysler Jeep is extremely professional and efficient. They had taken care of my warranty work and had my Jeep inspected at the same time. They kept me posted and completed the work in a timely manner. Their service department is one of the primary reasons that I have been purchasing Chryslers and Jeeps from Southern over the past 15 years. More
by Bruce Meyer
Employees Worked With
Paul
October 09, 2018
jeep patriot the service performed was what was asked for and the car was ready on the date promised. the car is still working after service done the service performed was what was asked for and the car was ready on the date promised. the car is still working after service done More
by ERIC.THOMPSON0
Employees Worked With
dont remember
October 08, 2018
Amazing Service I continue to be impressed by the amazing service and follow up I receive six months after the purchase. I love the Grand Cherokee and am so impressed I continue to be impressed by the amazing service and follow up I receive six months after the purchase. I love the Grand Cherokee and am so impressed with Eddie and the Southern Team More
by JeepFan
Employees Worked With
Edward McIntosh
October 08, 2018
Good, just needs minor improvements. I took my Jeep Compass in for its regular oil change and a complimentary detail. On its last oil change the mechanic got a little sloppy and left oil/ I took my Jeep Compass in for its regular oil change and a complimentary detail. On its last oil change the mechanic got a little sloppy and left oil/grease all over the inside and outside of my car. So this time I got a complimentary detail. To me a detail is a thorough cleaning. In reality a "detail" was washing the car, wiping off the windows and vacuuming the floorboards. To say I was disappointed was an understatement. To me a real detail is washing, wiping down every surface, cleaning windows, conditioning seats, removing any carpet stains and vacuuming. I had to giggle when I noticed the little sticker they put in the top corner of the windshield reminding you of your next service, had left smudged finger prints all over my window. Also I wasnt able to pick up my car same day so after the wash it was left under a tree cause there were drips and debris on my car. Oh well, it was free. You get what you pay for. More
by kerryjorobertson
Employees Worked With
Lisa Morris
October 06, 2018
Quick, thorough, friendly. Paul was great to work with. The problem was identified and fixed quickly. Great to have my van back in a timely manner. This was our second time Paul was great to work with. The problem was identified and fixed quickly. Great to have my van back in a timely manner. This was our second time dealing with Paul and would definitely go back. More
by Stephen
Employees Worked With
Paul
October 05, 2018
Inspection I had my oil changed and wrangler inspected and was very satisfied with your service.I thought it was completed in a very timely manner. I had my oil changed and wrangler inspected and was very satisfied with your service.I thought it was completed in a very timely manner. More
by RDW832
Employees Worked With
Lamont
