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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,007 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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August 30, 2018
Great service, in a timely manner Best service on recall item (alternator) no attempt to upcharge. Highly recommended. Buy here and get serviced here. Have been a loyal customer for 6 Best service on recall item (alternator) no attempt to upcharge. Highly recommended. Buy here and get serviced here. Have been a loyal customer for 6 years. More
by TOYDOC_DAN
Verified CustomerEmployees Worked With
August 30, 2018
Fantastic Experience They went well beyond and above expectations and detected/repaired an engine issue. They provided a loaner car in the interim and kept me informed of They went well beyond and above expectations and detected/repaired an engine issue. They provided a loaner car in the interim and kept me informed of the progress over the two day period. Hats off to Lamont for superior customer service and the technicians who diagnosed and repaired the issue. Thanks guys!! More
by JOHNHECK81
Employees Worked With
Lamont
August 29, 2018
Oil change The technician did not secure my engine cover above the engine . 2014 Wrangler . I heard a loud rattling when I stopped to investigate the cover was The technician did not secure my engine cover above the engine . 2014 Wrangler . I heard a loud rattling when I stopped to investigate the cover was just sitting on the engine. I am very disappointed at the service. This has never happened before .I have been a customer since 2001 with 3 vehicles bought there. The front desk guys are always helpful.They are the best so far. More
by APERSAUD4
August 29, 2018
POLITE, PROFESSIONAL AND VEHICLE WAS DONE A DAY EARLY Paul and everyone at the service counter was polite & professional. Ming worked on my car and finished it the next day. Overall great experience. Tota Paul and everyone at the service counter was polite & professional. Ming worked on my car and finished it the next day. Overall great experience. Totally satisfied. More
by DAN.SATALINO
Employees Worked With
Paul MacManuels service department, "Ming" service technician
August 28, 2018
good custmer service well satisfied with Mr. jones and service department. will recommend to family and friends,. We have been highly satisfied with purchased several car well satisfied with Mr. jones and service department. will recommend to family and friends,. We have been highly satisfied with purchased several cars from Southern Chrysler Jeep - Greenbrier over the Decades. More
by CGRAHAM30
Employees Worked With
August 28, 2018
Better late than never. Came for a check engine light. Service writer was helpful and friendly. Said it would be a hour or so. Vehicle problem was identified in that time. Un Came for a check engine light. Service writer was helpful and friendly. Said it would be a hour or so. Vehicle problem was identified in that time. Unfortunately, the reflash and other work took much longer than I was quoted that it would. Like 2 hours more. No reason, excuse, or apology made. More
by SBABINES
Employees Worked With
service center
August 28, 2018
Service Easy scheduling and fast repairs. Service advisor and technician very professional and helpful in the repairs of my truck. Look forward to more servic Easy scheduling and fast repairs. Service advisor and technician very professional and helpful in the repairs of my truck. Look forward to more service repairs by this staff More
by DEEPCREEKDAD
Employees Worked With
Paul
August 28, 2018
Very Accommodating My vehicle has some restrictions on it so I was a bit apprehensive having to get it serviced. They worked with me as they normally would. I was very p My vehicle has some restrictions on it so I was a bit apprehensive having to get it serviced. They worked with me as they normally would. I was very pleased with my service! More
by Alex
Employees Worked With
Joseph Meyers
August 28, 2018
They cannot do the job right th efirst time I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the I have taken my vehicle to this place twice. The first was for a simple E-brake repair. When I came to pick it up, the E-brake was hanging exactly the same as when I dropped it off. The technician that did the terrible work was gone , so Paul, a Service Manager, actually had to fix it himself. My second visit was just an Express Oil Change. I received my truck and went back to work. After work, I came out and there was a puddle of oil under my truck. So, twice I have taken my truck here for repairs/service and twice I ended up back there because they cannot perform simple tasks without error. BEWARE! More
by SSMITH183
Employees Worked With
Mauri Wimbush
August 28, 2018
Lamont is great. I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it becaus I find it hard to believe that whoever inspected my Jeep passed it with a foglight out. When I checked in gentleman told me he wasnt noting it because it would be discovered during inspection. Other than having to come back this experience was 5 stars. More
by ZOEY.BAGS
Employees Worked With
Lamont
