Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Worth the wait!!! I had a major engine issue with my grand Cherokee SRT that was originally purchased from Carmax. I had the warranty work completed at this dealership I had a major engine issue with my grand Cherokee SRT that was originally purchased from Carmax. I had the warranty work completed at this dealership because that is where I always come for service. My vehicle was out of commission for over 30 days but Berna was awesome! She kept me informed every step of the way and ensured I was only responsible for the deductible! This location will always be my first choice and Berna is my favorite! Thanks to all the mechanics and personnel involved in the headaches my SUV caused! Lol More

Renegade service Great staff- work was done in a timely fashion. Questions were answered and I received a free calendar. Too bad it is defective because there's no r Great staff- work was done in a timely fashion. Questions were answered and I received a free calendar. Too bad it is defective because there's no renegades on it. Thank you More

Fast service Tire pressure. Called for appt was told they could see me now. Arrived Verna got my keys and tires were inflated to correct PSI. Wait time less than 3 Tire pressure. Called for appt was told they could see me now. Arrived Verna got my keys and tires were inflated to correct PSI. Wait time less than 30 minutes. I enjoy going to Hall service managers, sales people and service techs all are great. Friendly and treat me like family. More

Fast, friendly and FREE Yesterday I went online to schedule my first maintenance on my Chevy Traverse. Scheduling was simple. Arrived to a friendly smile who took my vehicle Yesterday I went online to schedule my first maintenance on my Chevy Traverse. Scheduling was simple. Arrived to a friendly smile who took my vehicle and got me in and out under an hour. Great experience and from here on out the standard has been set very high! More

Great place Awesome service here I'd recommend them to everyone. Always going to be my first place for parts and services. Trustworthy and knowledgeable staff. v Awesome service here I'd recommend them to everyone. Always going to be my first place for parts and services. Trustworthy and knowledgeable staff. v More

Service Visit My experience was very positive. Service was quick, professional and friendly. I'd be happy to recommend the dealership and Amy in particular. She wa My experience was very positive. Service was quick, professional and friendly. I'd be happy to recommend the dealership and Amy in particular. She was delightful. More

Good visit Awesome service in and out no hassle i advise you check with them for you automobile service needs you will be highly satisfied with the results Awesome service in and out no hassle i advise you check with them for you automobile service needs you will be highly satisfied with the results More

Great place, excellent service and people Amy and Berna are both strong, knowledgeable writers. Amy was absent one of the days my vehicle was in for service, but Berna made sure to keep me upd Amy and Berna are both strong, knowledgeable writers. Amy was absent one of the days my vehicle was in for service, but Berna made sure to keep me updated on the progress of parts delivering and completion of my vehicle. My vehicle was taken care of by the techs (no grease on the interior or exterior, no footprints/handprints). Would not trust my car anywhere else More

Great Service Most of the time I’m leary of getting service done at a dearlership but I’m always happy after going to Hall Chrysler Jeep on Western Branch Blvd. Ber Most of the time I’m leary of getting service done at a dearlership but I’m always happy after going to Hall Chrysler Jeep on Western Branch Blvd. Berna looked out for my best interest and rather than perform services I thought I needed she advised me to wait let them check the car and then decide. I didn’t need the brakes I thought I needed! More

Issue with my truck I called into this dealership after having a horrible experience at a different location trying to get my truck worked on. Berna was able to get me in I called into this dealership after having a horrible experience at a different location trying to get my truck worked on. Berna was able to get me in next day with a loaner vehicle to drive while my truck was getting worked on. The issues with my truck were minimal and were handled in a very timely manor. I received a call back before I got across town with the diagnosis on my truck. She allowed me to come back the next day to pick it up with no additional cost. I was also informed of there prepaid oil chang service which will save me time and money in the future. I hope every interaction I have with the dealer goes as smooth as this one did. xxxxxxto her and he entire service team with assisting me. More