Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Great experience and great customer service. My service provider was excellent and very funny. I'm glad I came here to get my car fixed. I would truly come again and get my repaired whenever some My service provider was excellent and very funny. I'm glad I came here to get my car fixed. I would truly come again and get my repaired whenever something happens. More

Jeep service Very friendly and timely service. The service staff was knowledgeable, courteous, and professional. Answered all questions and followed up with inquir Very friendly and timely service. The service staff was knowledgeable, courteous, and professional. Answered all questions and followed up with inquires. Would recommend Hall Jeep Western Branch More

I came for an oil change. I got the best service ever. My jeep was in some shape; she’s all stock, but the previous owner did some funny business with her. The oil pan bolt was screwed in so tightly it loo My jeep was in some shape; she’s all stock, but the previous owner did some funny business with her. The oil pan bolt was screwed in so tightly it looked as if it had been chewed smooth. I couldn’t get it off, my brake pads were worn to the bone, the rotors needed attention badly, and I haven’t had the time to change anything out myself between shifts. I needed a lot of work, all at once. These guys hooked me up with all my maintenance needs - and did so in a timely fashion. In particular, Eileen Crook is one of the most professional people I have had the pleasure of doing business with; she was a huge help and ensured all of this was done to the highest standards. I would give her 11 out of 10 if there more stars to highlight. More

Car service I came in to Hall Dodge for inspection and recall repairs. Received excellent service from Eileen Crooks. Would recommend to anyone looking for qualit I came in to Hall Dodge for inspection and recall repairs. Received excellent service from Eileen Crooks. Would recommend to anyone looking for quality service. More

AWESOME customer service! Eileen Crooks was AMAZING and thorough in updating me as to the status of my repairs. Anyone who has her as their service rep is definitely lucky! Eileen Crooks was AMAZING and thorough in updating me as to the status of my repairs. Anyone who has her as their service rep is definitely lucky! More

Always My First Choice Great customer service! I always feel valued when addressing my service needs and I’m always kept informed of what’s best or needed to maintain my veh Great customer service! I always feel valued when addressing my service needs and I’m always kept informed of what’s best or needed to maintain my vehicles. Berna feels more like a girlfriend that I let borrow my car for a few hours! ;-) More

BERNA IS A ROCKSTAR I have never had great experiences with dealerships. However, Berna has been amazing! Working with her has been so much easier than dealing with my ow I have never had great experiences with dealerships. However, Berna has been amazing! Working with her has been so much easier than dealing with my own insurance company. She kept me updated and worked with me to get my car completed as soon as possible when the insurance company was being ridiculous. Everything from the tow company refusing to take my car across the street to the body shop to my adjuster not responding, she made me feel like I was still in great hands and took care of everything. I won’t take my car anywhere else for my service needs now. Berna is the absolute best! More

Great experience Scheduled my appoitment online which was pretty simple. Went in and dropped it off and the front desk was very amusing and made the time spent waiting Scheduled my appoitment online which was pretty simple. Went in and dropped it off and the front desk was very amusing and made the time spent waiting go by pretty quick. Checked to make sure the oil has been changed and filled to the correct measurements, which it was. Overall good experience. More

Great Service Had my Jeep towed in for a no start concern, Berna called me as soon as it got to the shop. She had an estimate ready for my within hours. Very easy p Had my Jeep towed in for a no start concern, Berna called me as soon as it got to the shop. She had an estimate ready for my within hours. Very easy process start to finish. More

Excellent service The girls at the service desk were awsome! Perfessional, informative! Helped me get my truck back on ge road quick. Kept me informed! Best service eve The girls at the service desk were awsome! Perfessional, informative! Helped me get my truck back on ge road quick. Kept me informed! Best service ever More