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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
999 Reviews

1,000 Reviews of Southern Chevrolet - Service Center

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November 14, 2019

Just had my oil changed and had the truck inspected. Service was great. The service advisor was kind and professional. I will definitely bring my truck back when it needs service again. More

by Ibnoelb
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Kevin Cooke
Nov 15, 2019 -

Southern Chevrolet responded

Ibnoelb, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 14, 2019

I was very please with the over all service at dealership......service advisor Frank and the mechanic who repaired my seat....Will purchase from the dealership in the future because of service.. More

by Bowler4412
Recommend Dealer
Yes
Employees Worked With
Frank ......5 stars
Nov 15, 2019 -

Southern Chevrolet responded

Bowler4412, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Chevrolet Chesapeake. We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2019

Awesome service Darla did an excellent job keeping me inform. Prompt service called me immediately when service was completed. Drop vehicle off day prior to service. No issues More

by Gospeldp
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Nov 13, 2019 -

Southern Chevrolet responded

Thanks for the positive star rating and review! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

November 08, 2019

This was a revisit to have items which had failed state inspection to be checked for compliance following repair. All items were found time be satisfactory and I was in and out of the service dept. in abo More

by Darryl
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Nov 08, 2019 -

Southern Chevrolet responded

Darryl, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2019

Excellent customer service and communication. You’ve earned yourself a new customer. You went above and beyond to ensure all my vehicle needs were met. Thanks Ryan Davidson. Class act. -Melvin Kear More

by Melvin Kearney
Recommend Dealer
Yes
Employees Worked With
Ryan Davidson
Nov 08, 2019 -

Southern Chevrolet responded

Melvin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

November 07, 2019

Oil Change and Tire Rotation Wonderful and friendly staff. Always eager to help and answer your questions with a smile. My advisor, Ryan was very attentive and knowledgeable and k More

by Dani G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Davidson (service)
Nov 08, 2019 -

Southern Chevrolet responded

Dani, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Hall Chevrolet Chesapeake as your first choice for service!

November 06, 2019

Went to the service department for an oil change and tuneup. Received my vehicle back way sooner than expected. The total bill was also less than expected. More

by E
Recommend Dealer
Yes
Employees Worked With
Eileen Crook
Nov 08, 2019 -

Southern Chevrolet responded

E, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2019

Outstanding service!!!! Came in for a state inspection and my advisor was Deedee rosalinda, she was on point and kept me updated my car was done in less than an hour!!!! More

by CVFD
Recommend Dealer
Yes
Employees Worked With
Deedee rosalinda
Nov 06, 2019 -

Southern Chevrolet responded

Cvfd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 04, 2019

Had my own parts, needed Hall to remove old part and install new part. Wanted to charge me 1600 for $500 job. Went to other dealer job done $500. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Davidson
Nov 25, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

Dec 02, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

October 08, 2019

Hall Chevrolet demonstrates the ultimate in good service. My service advisor DeeDee and of course Wes that takes care of my truck are both fabulous! More

by From the beach
Recommend Dealer
Yes
Employees Worked With
Wes in Service, DeeDee service advisor
Oct 09, 2019 -

Southern Chevrolet responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

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