Southern Chevrolet - Service Center

Darla is very friendly and knowledgeable!!! I took my vehicle in to have two tires balanced and mounted, the job was done in a timely fashion... vehicle in to have two tires balanced and mounted, the job was done in a timely fashion... More

I was disappointed when I went to pick up my car 3:30 pm and it was not ready I dropped it off on Friday night .Had a 9am appt Saturday. Didn't leave the dealership until after 5pm. and it was not ready I dropped it off on Friday night .Had a 9am appt Saturday. Didn't leave the dealership until after 5pm. More

Today's visit was unprofessional. I have come here for several years now for my inspections on my vehicles and always have the mechanic Wes do my inspection. Today was no different, scheduled the appointm several years now for my inspections on my vehicles and always have the mechanic Wes do my inspection. Today was no different, scheduled the appointment, requested Wes, got there checked in, let Wes know I was there and he advised he didnt know about my inspection and was busy. I went back to my check in rep Darla and she did not have Wes with the vehicle as she didnt look on the paperwork. When I told her this is why i schedule my appointments and request him then and have done this for a few years now she proceeded to tell me I dont get a choice on who I pick to service my vehicle. This was very unprofessional to say to a customer and is incorrect. When i told her so and that if he cannot do my inspection she can bring my car back out. Darla then told me to calm down she would work it out so that we could get Wes to do my vehicle. Why are you allowing your employees to tell customers to calm down? I never even raised my voice at that point but this is uncalled for. After this another rep took my paperwork and handled my service with no apologies of any sort. Horrible customer service today. If this is how your service is being conducted I will reconsider bringing coming back for sure. On a good note my vehicle was able to be inspected with Wes overseeing it and the rest of my visit was uneventful. More

Work was done on time and service advisor was very helpful and courteous and explained all the work that was done. Will definitely be returning soon for my annual inspection. helpful and courteous and explained all the work that was done. Will definitely be returning soon for my annual inspection. More

Clean professional and service was great Tara was excellent got me in and out in a reasonable time frame lounge was comfortable TV, and coffee good excellent got me in and out in a reasonable time frame lounge was comfortable TV, and coffee good More

Darla was amazing and very efficient very quick work will always bring my car here! This location is very good with customers and James Copeland was amazing helping me learn my new vehicle always bring my car here! This location is very good with customers and James Copeland was amazing helping me learn my new vehicle More

This is a great place to buy and service a new or used car or truck. Everyone from the lot attendant to the General Manager conducts themselves in a professional manner. car or truck. Everyone from the lot attendant to the General Manager conducts themselves in a professional manner. More

They do their best to care for their customers. Service work is well done and generally timely, they do well with recalls. Facility is nice while waiting. work is well done and generally timely, they do well with recalls. Facility is nice while waiting. More