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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
999 Reviews

999 Reviews of Southern Chevrolet - Service Center

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October 18, 2024

Professional, not like priority, workers there changing oil, not in uniform, I’ll be bringing my truck too southern from now on. More

by MHIRATA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 17, 2024

The staff made me feel like family. Doug handled my initial phone call to test drive a certain vehicle and Ocie took such great care of me from start to finish; he really made my experi More

by christal.tilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ocie Smith
Oct 18, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2024

Southern Chevrolet has always provided excellent service. I can make appointments easily, the work is complete in a timely manner, and the work is done right. More

by briancrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 17, 2024

Not a fan of dealers they what to squeeze every penny out of you that they can vs just focus on wht I brought it there for More

by MSICILIAAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 28, 2024 -

Southern Chevrolet responded

My name is Steve Santomieri and I'm the General Manager at Southern Chevrolet. I am sorry to hear about your experience. I can be reached at 757-233-8135 if you would like to reach me directly.

October 16, 2024

Salesman Douglas and his team were amazing! A True professional. Matched me with the perfect vehicle my family needed and was very flexible with my schedule. More

by Benny
Recommend Dealer
Yes
Employees Worked With
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 16, 2024

They were wonderful patient great really looked out for me and my family and my needs More

by sueknapek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy sales Chris financa
Oct 18, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2024

I needed a pretty comprehensive service job. Everything was explained and outlined so I knew what to expect with my final bill. Communication was timely and thorough More

by hoki4lf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2024

Very professional service, good job in a timely frame. Nancy in the service department made sure to keep me informed. More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
Oct 18, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 14, 2024

I was disappointed with the initial service on my new to me vehicle, but the service manager made it up to me and explain where wires can get crossed. More

by gary.wassman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 14, 2024

This dealership is so accommodating & I love going here. They do everything they can to help you out & get you the best service! More

by Lkallish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 18, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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