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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,036 Reviews

1,036 Reviews of Southern Chevrolet - Service Center

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December 04, 2023

I've been coming to your location for a few years even referred family, the staff is always pleasant. Thank you for your services! More

by yjust1da
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Dec 07, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 04, 2023

Great customer service, kept in contact throughout the time my vehicle was in the shop More

by SMPHSKILLA
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 05, 2023 -

SMPHSKILLA responded

My service representative Scott is great! Very professional, called the warranty company, called me to let me know what was covered, and then proceeded with the work. Thank you for taking care of my vehicle.

Dec 07, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 04, 2023

It was 12hr before I could get a oil change. My car was left there overnight and I did not get a oil change until 4pm . More

by Melvinjbbrown
Recommend Dealer
Yes
Dec 07, 2023 -

Southern Chevrolet responded

"Melvinjbbrown" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 04, 2023

This this dealership is a good dealership for people to come to and good Service and being polite More

by MARYWITFIELD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 02, 2023

I purchased a new silverado and had a service light come on. Southern got it in the next day and repaired it. Great sales team and amazing service. More

by WPRATT1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 02, 2023

The people are nice well manners and courteous and well respected they are lovely.good people. More

by MINGGIA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 02, 2023

People are friendly and helpful. Calvin kept me informed of my vehicles status. The facilities were clean, as usual. I've been my truck serviced there for 5 years More

by WILDEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck. 5 Stars
Dec 07, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 01, 2023

The lady that helped me Taryn Kemp was very very helpful to me with my car issues More

by elliott james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryn,kemp
Dec 07, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 01, 2023

Sales manager was made aware of an issue about a vehicle before purchase, and told the customer that the vehicle was serviced and there was no issues. The customer returned later about said issue and was to More

by jdhoward1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Santomieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 29, 2023

Good team answered all of my questions and went above and beyond although I bought the truck from a different dealer More

by dbrautman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Calvin
Nov 29, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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