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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,036 Reviews
Call Service Center (757) 233-8120

1,036 Reviews of Southern Chevrolet - Service Center

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December 29, 2023

Clean comfortable friendly. Disappointed in the continuity of service from previous dealership . When I bought the car there was an outstanding chip on back order. Still wait More

by JCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 21, 2023

I had a great experience especially with my dealer Tyler. He was great to me! More

by CORNRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Allen
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Dec 27, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 19, 2023

They have great service they're very responsive, patient, polite and attentive, I highly recommend them!!! More

by Mfeld418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 18, 2023

Service team especially Steven he was great! Very knowledgeable and helpful will use him again More

by kassie004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 16, 2023

Outstanding service and professionalism Will continue to use this location for my future service needs More

by T_LAW1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 16, 2023

Outstanding service provided and the service agent was thorough and consistent with updates. Highly recommended More

by robertmendoza73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service
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Dec 27, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 16, 2023

The service I recieved in the service area was outstanding. It was a pleasure to be taken care of by Calvin Affleck More

by cheryljohnson0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
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Dec 27, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 16, 2023

They are very friendly and they want to make your experience is a good one. More

by wgriffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
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Dec 27, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 16, 2023

Change in ownership shows. Took my vehicle prior to appointment and had it done well before closing time. Overall, service team did a great job. Will definitely be returning fo More

by CHRISTOPHER.ALLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 27, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 15, 2023

This is the worst dealership on the planet. They don’t care about the customer at all. Just trying to make money no matter what More

by kokojones56@otlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Southern Chevrolet responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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