Southern Chevrolet - Service Center

I can only believe that the "free inspections for life" and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I w and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I would try the new guy on this side of the water. I shared this thought with a friend, also a Southern Automotive Group customer via vehicle purchase several years ago and, ironically, he, too, had his truck fail state inspection for an issue that another shop passed without question. Mine failed for a supposed faulty door electronic switch malfunction. Yet, the inspector was gone for the day when I arrived, I suppose, but the service writer, who was very polite and friendly, and another employee in the service bay each confirmed that it worked for them, just as I, too, confirmed in front of them that it worked. So, what am I to think. Also, I suspect other issues noted on the "free" safety inspection were merely intended to generate revenue. I immediately took the vehicle to another shop, with rejection sticker attached, yet here it passed with no problems and, further, the owner of the shop reviewed the other "concerns" noted by the mechanic and reported that he saw no problem with any item. I appreciated his honesty and will return to have these "early to need" service concerns addressed. So, Southern has lost my business, just as I was going to buy my wife a new vehicle, more than likely a SUV, as a surprise retirement present. So, I suppose I should thank the Service Dept for making me aware, early, of Southern Hospitality. More

Booking a service appointment was easy on line . Express check in and check out made this service easy. Quality service and friendly staff . Express check in and check out made this service easy. Quality service and friendly staff . More

Outstanding staff and work, no complaints. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. More

This is the best car dealership I ever been to when it comes to customer service. comes to customer service. More

Did what I asked. Awesome. No up sale just what I asked. Best place to business Awesome. No up sale just what I asked. Best place to business More

Stephen took care of me when I needed it most! New tires and all for my upcoming trip New tires and all for my upcoming trip More

Service was prompt I had appointment time they took me right at my appointment The service writer was very knowledgeable and presented himself very professional right at my appointment The service writer was very knowledgeable and presented himself very professional More

Had appointment for a State Inspection. I was in and out in no time. Estimate was an hour but I was out in 40 minutes. I was in and out in no time. Estimate was an hour but I was out in 40 minutes. More

They constantly drop the ball and don’t get things done right or forget things causing clients to have to make multiple trips! They are poor at getting jobs done right I will no longer go to this place! right or forget things causing clients to have to make multiple trips! They are poor at getting jobs done right I will no longer go to this place! More

Dealership was great but the Service Rep Nancy was rude and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she act and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she acted as if I was inconveniencing her. I will recommend the service department to anyone, however will ensure to let them know NOT to work with Nancy. More