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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,036 Reviews

1,036 Reviews of Southern Chevrolet - Service Center

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January 21, 2024

Outstanding Service I’ll definitely be back. The team was professional and courteous, the waiting area was nice, quiet, and spacious. 5 Star Service!!! More

by travelin405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

The service department was Quick , efficient and friendly . They were very helpful and answered any questions I had More

by POPpyslawncare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

southern Chevy always kind and professional. Nancy is always a pleasure to work with anytime i come there More

by ALEXAS107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy in service department
January 20, 2024

The customer service was very great and the service provided was excellent I am definitely looking forward to bringing my car back and getting more service More

by TRAVIS.L.WATFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryn Kemp
January 19, 2024

Didn't have an appointment Stephen the service advisor worked it in for service and was very knowledgeable and courteous More

by TMMILHOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Customer service was excellent and I was assisted in a prompt and courteous manner. Vehicle was ready to pick up very quickly for state inspection service. All in all it was a very pleasant experience. More

by LOUELLENJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

The service at Southern Chevrolet was very effective and efficient. The staff was nice and friendly. They were quite knowledgeable and responsive to my concerns regarding my vehicle. More

by Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Jan 18, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 18, 2024

The people were professional but offered a lot of unnecessary add ups. Fourteen fifteen sixteen More

by NOELSTK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Excellent service, polite staff. Performed job in a very satisfactory manner and in the time as promised. More

by DPETERKIN3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Normally i receive excellent service but this time waited over a month them to produce a used car for me to buy and i ended going a different dealer to get a car because they dragged their feet on the sale.. More

by HANAYA10
Recommend Dealer
No
Employees Worked With
Sales
Jan 18, 2024 -

Southern Chevrolet responded

"HANAYA10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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