Back

Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,036 Reviews

1,036 Reviews of Southern Chevrolet - Service Center

Sort by
January 31, 2024

I think Southern Chevrolet is very organized and conscientious. When I arrived, I was greeted at my car door by name which surprised me. I had three items I wanted addressed, which the mechanics pro More

by mseagraves0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 31, 2024

Great job good team took care of my car and changed my oil thank you guys for being here for me More

by BLACKANDYELLOW61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 30, 2024

Service was excellent as always and waiting time was minimal. Veterans discount is a big plus. More

by ROGER.QUILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 28, 2024

My appointment was not in the computer when I arrived. Apparently booking on the app or the website does not sync with their system. I was advised to call to schedule. This is a problem that needs to be f More

by RM419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Mr. Carvell kept me informed of sirvice progress. Texted often an made me feel the way a customer should should. More

by starfleetrgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 28, 2024

Mr. Stephen Harvell the service advisor provided awesome service. He did an outstanding job regarding my vehicle, keeping me up-to-date on the repairs. I would highly recommend this dealership. More

by cornelius.bartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Good service and quick friendly staff and clean deal ship and good coffee in break room More

by JUSTINRKING005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 28, 2024

Great experience. I would recommend southern to anyone. My service personnel provide outstanding service. I will return. More

by OJOHN003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 27, 2024

Excessive wait time. I saw my truck in parking lot and for some reason was not called to close out bill. More

by LIMITEDDUTYOFFICER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Calvin was a fantastic service rep. Kept me in the loop for all times the mechanic department found. Cut coat where he could as well. More

by lamcgeever1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
...
45
...