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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,032 Reviews

1,032 Reviews of Southern Chevrolet - Service Center

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February 20, 2024

Easy, courteous, cheaper than anticipated! A+++ Way better under new ownership. Very happy to see the change. More

by ADAM.R.TURPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
Feb 21, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Not quite the level of service I'd come to expect when it was Hall Chevrolet. Southern Chevrolet got the job done but it took two tries, and even after the second attempt my new tires were not completely ba More

by ,
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy
Feb 20, 2024 -

Southern Chevrolet responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 13, 2024

I feel prices are higher than competitors. I have obtain quotes on the work from other locations. More

by HERBROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Southern Chevrolet responded

We have forwarded your comments to the General Manager of the dealership.

February 12, 2024

Mr. Harvell was a pleasure to work with. Very courteous and knowledgeable. Made my short stay enjoyable. More

by srlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

The dealer service department, Scott scheduled my appointment and sent reminders up to the day of the service. The work was completed in a timely manner and the car is performing better than before, More

by jjudge65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Albright, Trenton Abernathy, Tyler Allen
Feb 13, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

This is our 3rd vehicle we've purchased in the last 4 years! Danny and Keith are the best... We will continue to only good to Southern chevy for all our vehicle needs in the future. And I only take our v More

by miamidolphin48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Feb 13, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2024

Exceptional customer service at all times. I’ve always have good experiences when I bring my car in no matter the service being provided. More

by boyd_tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2024

The service was great and everyone was very courteous. Appreciate everyone you made my service great. More

by ctankard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Convenient to my house, easy to set up repairs and maintenance in a timely manner More

by skctmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

I have a 2019 Chevrolet Impala that has gone through front brake pads and rotors for the 3rd time in a total of 23K miles and they're not doing anything to help and are claiming it's normal wear and tea More

by DGIBSON23324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd
Feb 13, 2024 -

Southern Chevrolet responded

"DGIBSON23324" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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