Southern Chevrolet - Service Center

The service advisors are knowledgeable, the techs do good work and the wait time for routine services is reasonable. work and the wait time for routine services is reasonable. More

Poor Customer Service, No Communication with customer! Difficulty with reach Service and district manager. Sad Difficulty with reach Service and district manager. Sad More

My service advisor was Marty. And I didn’t hear from him until a week and 3 days after dropping my vehicle off on a Friday. I was told on that next Monday by another advisor Nancy And I didn’t hear from him until a week and 3 days after dropping my vehicle off on a Friday. I was told on that next Monday by another advisor Nancy that he was out sick. Nancy told me I needed a radiator amongst other things like hoses ignition coils pans and flushes. She told me she didn’t know if my head gasket was blown until after a pressure test. But a pressure test couldn’t be done until the radiator related work was done. I authorized it and Nancy told me parts should get there by weeks end. Weekend came and went with no update from either advisor. Now on the second Monday and Nancy tells me Marty is off that day and that no work was done. When I heard from Marty that Tuesday he seemed uninterested unengaged and unprofessional. He spoke in a tone that had me upset. But bottom line is he says they won’t repair the radiator now all of a sudden. Because he claims it may lead to more work needing to be done. After several back and forth calls I asked to speak to Todd (or Tom) the service director. I couldn’t understand which name he gave. Spoke to him the next day and he basically said the same thing. I had my vehicle towed. I gave this 1 star rating because my advisor Marty was unprofessional, insensitive and rude. And because my vehicle was not fixed More

Very friendly staff, will work hard to get what you want and meet all your needs in a vehicle. and meet all your needs in a vehicle. More

Parts took a while but that’s not on dealership. . car ride good thank you. . car ride good thank you. More

Great service department, speedy service. Very nice and thoughtful staff. I will go back for all my needs. Very nice and thoughtful staff. I will go back for all my needs. More

The service department, was ready and willing to keep my truck on the road. Very professional. truck on the road. Very professional. More

DeeDee was outstanding. My oil change and rotation was completed in 45 Minutes. Thank you My oil change and rotation was completed in 45 Minutes. Thank you More

The maintenance Team of Chevrolet was incredibly helpful and knowledgeable. I highly recommend to come back. and knowledgeable. I highly recommend to come back. More

Our recent visit was very helpful. Our vehicle had a low power indicator message noted on the dash. The service team was called with instruction to bring vehicle in immediately. The is Our vehicle had a low power indicator message noted on the dash. The service team was called with instruction to bring vehicle in immediately. The issue was found with servicing provided. We appreciate the immediate attention to our vehicle. Thank you. More