1,112 Reviews of Southern Chevrolet - Service Center
I dropped my truck off the night before to have the engine control module reprogrammed per a service bulletin. Southern completed the work in a timely manner. engine control module reprogrammed per a service bulletin. Southern completed the work in a timely manner. More
I have always been back to the dealership because of Calvin. He is very attentive to all customers who may encounter him. He goes over and beyond expectations Calvin. He is very attentive to all customers who may encounter him. He goes over and beyond expectations More
Reset the code on the vehicle without correcting the problem. 2012 traverse was bought by my daughter and has been a lemon ever since it left the dealership. Southern has yet to fix the problem that kee problem. 2012 traverse was bought by my daughter and has been a lemon ever since it left the dealership. Southern has yet to fix the problem that keeps occurring, they think resetting the code is the fix. More
They are very nice people to work with and the price is very reasonably and they do the work professionally and in a timely time price is very reasonably and they do the work professionally and in a timely time More
Tried to over charge me for a new rear differential 3700 dollars. Took it to have a second opinion and all I needed was to change the fluid and this information came from another Gm service tech not going b dollars. Took it to have a second opinion and all I needed was to change the fluid and this information came from another Gm service tech not going back there for service again and they also left my fluid a half of quart low. More
On 3/8, I took my 2017 Cadillac XT5 to the dealership for service due to a running fan noise and a check engine light. After inspection, they determined the thermostat was stuck open and needed replacement, service due to a running fan noise and a check engine light. After inspection, they determined the thermostat was stuck open and needed replacement, which I agreed to. I was notified on 3/11 that the repair was complete, but later that evening, I noticed pink fluid leaking in my driveway. I returned the vehicle to the dealership, where they found a crack in the intel pipe unit housing the thermostat. They replaced the part, tested it, and returned the vehicle to me the next day. However, I soon discovered another active coolant leak, sent a video to my service advisor, and brought the car back again. This time, they provided a rental and determined the issue was due to untightened bolts. The shop foreman made the necessary repairs, and I was notified on 3/14 that my car was finally ready. While Matthew Surles provided excellent customer service, the repeated service issues have significantly lowered my trust in this dealership for future repairs. More
Don’t know Todd Kruther Treated very well David Compton was very helpful and easy to deal with was very helpful and easy to deal with More
Southern is a game changer. Great service at point of sale and service has been spectacular. I now bring both my vehicles to Southern for service. Great job and fast, easy, serv Great service at point of sale and service has been spectacular. I now bring both my vehicles to Southern for service. Great job and fast, easy, service experience. More