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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,021 Reviews
Call Service Center (757) 233-8120

1,021 Reviews of Southern Chevrolet - Service Center

Sort by
March 12, 2024

I received Awesome service. The dealership doesn't go to Greenbrier but they did anyway. More

by BLSDNHGLYFVRD
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck, didn't remember the name of the person that did the repairs
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Mar 13, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 12, 2024

Excellent service provided with customer service oriented staff. Very knowledgeable and polite service advisor and techs. More

by MICHAELSCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Mar 12, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 10, 2024

Excellent service. Steve took care of my truck and kept me informed about my service. More

by DENISE.A.JONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 10, 2024

Received excellent customer service. Wait time was minimal for what service that was done. Will return for next service required. More

by ROGER.QUILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2024

Great service- fast! ! Kind individuals! Answered all questions! Clean and organized waiting area. Would recommend. More

by SHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2024

Staff were excellent. Friendly and professional. Was really good doing business with them I will be back More

by SALLYANDBUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
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Mar 13, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2024

My visit was to the service department for a state inspection. They identify several problems that needed to be addressed and these were fixed. More

by hiram21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
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Mar 13, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

Wanted to see the state inspector and was denied . I have had my vehicle serviced and inspected there for 5 years More

by DAORKINMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Southern Chevrolet responded

"DAORKINMAN7" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 06, 2024

My service advisor, Scott, was extremely courteous and explained how to keep my vehicle in great working condition. More

by ncohens33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robertson
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Mar 06, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

I got the best service advisor. His name was Scott Robertson. Very professional and honest. Nothing but A1. Would definitely recommend! More

by krountree11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robertson
Report | Print
Mar 06, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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