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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,021 Reviews

1,021 Reviews of Southern Chevrolet - Service Center

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March 24, 2024

Awesome service personnel with quick service. I went there just to make an appointment, but they fit me in right away. That was amazing. More

by liccian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2024

Great customer service. Was extremely helpful getting my vehicle repaired. Went above and beyond service More

by TBRANCH026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryan Kemp was exceptional handling my vehicle
Mar 26, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 22, 2024

All went as hoped. Good service in keeping my aging but much loved car on the road. More

by JMCIGLER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2024

Awesome service as always! Really miss the rewards program! Southern needs to come up with a reward program now. Thanks Mike the mechanic 👍🏽 More

by BJANCRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 20, 2024

The Service writer was exceptional he was working by himself with a line of vehicles to check-in and he did it with a smile and such professionalism. Even with him being alone te wait to check-in my veh More

by ARIGGA905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Mar 20, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 20, 2024

Went above and beyond to help find our info in the system. Thank you very much! More

by MEGAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2024

Steve Harvell is the wind beneath my trucks’s wings and makes my truck sing songs of joy More

by MATTD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 19, 2024

I went to get my truck serviced, and I had a major problem that could’ve caused more damage to my truck. They let me take my truck and it ended up braking down on a busy over pass. It than took them d More

by CCHAVE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
Mar 20, 2024 -

Southern Chevrolet responded

"CCHAVE86" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 18, 2024

Great people and service. Only minor negative is length of waiting for a service to be done. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

March 18, 2024

The service was good, prompt an defficient. The service department let me know what was going on the whole time More

by frederic.h.stillwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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