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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,152 Reviews

1,152 Reviews of Southern Chevrolet - Service Center

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June 05, 2025

Professional I've dealt with this dealership with the last two cars I purchased and will continue as long as I continue to get good service More

by Blackkeyzent88
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 03, 2025

The only Customer Service Rep working that day did a great job with check in, updates and check out process. More

by kelvin20vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was part employee working that weekend
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 02, 2025

Fast and Courteous exactly what you would want from a service department. Thanks for your efforts. More

by HMDUNLOW14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2025

Incredible staff! Professional, friendly crew! The front desk clerks make it fun every visit! They help time pass by while I'm waiting for my car in the shop More

by Tiffanyhaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Customer service I really appreciate it ,The Service manager is on point , I will be back when I need service on my car. More

by topwing1975@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

The team was friendly and helpful. Plus the car was completed much sooner than anticipated. More

by ammerbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

I was not told how much it was going to cost JUST to have them look at something, MIND YOU I JUST bought this car and was told it was a bumper to bumper extended warranty. If I would have known it was going More

by PEBBLESMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Its hard to get a hold of anyone here. They only identified 1 of my check engine light issues and I waited 10 days for the part (they never called back to let me know the part was in. Pa More

by Abrahamsen.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
2.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Even though I had an appointment I had to wait a considerable amount of time. More

by Ligonrl60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I recently had an excellent experience at Southern Chevrolet's service department while getting my bed cover installed. The staff was knowledgeable, friendly, and efficient. They worked quickly to ens More

by QUARRYH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.