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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,070 Reviews

1,070 Reviews of Southern Chevrolet - Service Center

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October 14, 2024

Very professional service, good job in a timely frame. Nancy in the service department made sure to keep me informed. More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
Oct 18, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 14, 2024

I was disappointed with the initial service on my new to me vehicle, but the service manager made it up to me and explain where wires can get crossed. More

by gary.wassman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 12, 2024

Took my 2001 Chevy Tahoe to southern Chevrolet for a 275,000 mile service and when I returned to pick up my vehicle it never ran the same...there was no anti-freeze and minimal oil...it was necessary f More

by willcelliott63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

My sales guy Justin Champ was awesome! Not pushy but very professional, he let me make up my own mind about getting vehicle More

by phyllisgrant38
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Albright, Trenton Abernathy, Tyler Allen
October 12, 2024

Not too long of a wait. Great communication and an easy process. I scheduled my appointment through the My Chevrolet app. More

by BEN R.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Evening appointment and I was out quickly. Appreciate that after getting off work and getting my truck serviced. More

by bab5263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
October 12, 2024

Fast and easy well done and good job for you and your family and friends to keep up the good work More

by LENNY5.0@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy is who helped me
October 11, 2024

Great service. Extremely helpful and answered all my questions and concerns. They got my car in and out fast. More

by DANMORELAND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Yes, with reservations. Serviced my vehicle with no multi-point inspection. I am older and need to be sure my vehicle can be relied upon to take a last-minute trip. Not hap More

by Butch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

October 10, 2024

Nancy and her team are AWESOME,professional, fair and trust worthy.Dont avoid the big guy because there big.thanks,Wayne Fisher More

by LWAYNEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy in service
Oct 11, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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