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1,105 Reviews of Southern Chevrolet - Service Center
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October 20, 2017
First Class I visited your dealership a few weeks ago and it was a great experience. I stopped in to get just an inspection and figured I would have to make an a I visited your dealership a few weeks ago and it was a great experience. I stopped in to get just an inspection and figured I would have to make an appt but much to my surprise I was told no problem we will take care of you now. They had a lovely waiting area with coffee and HGTV on the television which always makes me happy!! Very clean waiting area a day very friendly staff!! A+++ will be back More
by Ausi mom
Employees Worked With
Kevin Cooje
May 17, 2017
Top of the line service experience I could not have been treated any better, it is always a great experience when I bring my truck in for service at Hall. Very professional, but also fr I could not have been treated any better, it is always a great experience when I bring my truck in for service at Hall. Very professional, but also friendly; I feel like when I bring my truck in for service, I am having a family friend work on it for me. A++ More
by VortecTornados
Employees Worked With
David Phelps
October 14, 2016
Service to the Rescue Today we went to pick up a part for our Camaro for slight upgrade that Rudy had ordered for us. After paying and heading out to our next stop we noti Today we went to pick up a part for our Camaro for slight upgrade that Rudy had ordered for us. After paying and heading out to our next stop we noticed the tired pressure going down fast in the Camaro. We came right back to the service department and even though their guys were slammed with work, Steve was able to get our car thrown into mix since there was only 5 PSI left on the runflat when we pulled into the bay. Turned out a screw punched a hole too close to the side wall. Ally was able to find the tired we needed in Norfolk and had someone run and get it. The service department really saved the day for us. Steve even made sure we were taking home so we could get our truck while the Camaro was awaiting it's tire. THANK YOU so much for being like a second family for us today and every time we see you guys. More
by ShannonT
Employees Worked With
Steve plus the guys who fixed the tire, Allison Zito
September 28, 2016
Terrific Service Bill Smith, Service Adviser, taks care of my Acadia each time it needs service. He not only sees that my vehicle is serviced perfectly, also each vis Bill Smith, Service Adviser, taks care of my Acadia each time it needs service. He not only sees that my vehicle is serviced perfectly, also each visit he assures me that if I have any problems that they will be taken care of promptly. He is very courteous and makes each visit a pleasure, not, not "a chore"! It is obvious that Customer Service is his specialty! More
by HCA
Employees Worked With
None
June 21, 2016
Phenomenal Service Both Eddie P. in sales and Bill Smith in service have done a wonderful job taking care of me and my truck over the last year. Couldn't ask for better Both Eddie P. in sales and Bill Smith in service have done a wonderful job taking care of me and my truck over the last year. Couldn't ask for better or more helpful customer service!!! Way to go and keep it up! More
by Heather
Employees Worked With
Bill Smith, Eddie P, Rudy
May 10, 2016
Bad experience Had 4 things for the appointment. 2 out of 4 wasn't done. One thing that wasn't done was very important thing related to steering wheel, the advisor t Had 4 things for the appointment. 2 out of 4 wasn't done. One thing that wasn't done was very important thing related to steering wheel, the advisor told me that he doesn't have enough technicians and I should take it to a different chevy dealer. If they didn't had enough technicians why did they set up the appointment at first place? Also, when you get courtesy car wash they leave scratches on your car. This dealership has changed a lot and is NOT recommended. More
by R.C.
Employees Worked With
Mike Rudisill
April 22, 2016
Excellent Experience Had an excellent experience today in the Service Department at Hall Chevrolet. I came in without an apt to get a tire mounted and balanced for my 2013 Had an excellent experience today in the Service Department at Hall Chevrolet. I came in without an apt to get a tire mounted and balanced for my 2013 ZL1 Camaro and Bill Smith in service was Awesome!!! Thanks a lot!!! More
by kbchaye
Employees Worked With
Bill Smith
August 26, 2015
RIP OFF THEY CHARGED ME WHAT EXTENDED WARRANTY COVERED After purchasing a 2010 Chevy traverse what I thought was a dependable SUV to take my daughter back and fourth to Cleveland Clinic she has a rare kidn After purchasing a 2010 Chevy traverse what I thought was a dependable SUV to take my daughter back and fourth to Cleveland Clinic she has a rare kidney disease I was faced with GM service dept that treated me awful and several factory recalls throughout the past few years. I contacted Hall Chev and did some air time for them on a show ON BEACH 104 I gave them shout outs and praised them thinking they were gonna fix my car right . WRONG I went through several months of 2 hour trips back and fourth and arguing with Donnie Wilson about my seized struts and other issue now to learn that CNA my extended- warranty company paid them for work done on my car and so did I. When I was in service dept on Aug 25 2015 and found my car still not fixed and had to be replaced in rental again while my sick child left outside to stand in heat. Hall Chevy somehow lost my orginal service receipts and denies they over charged me . But they could not deny My car still not fixed and in fact I have original receipts that I paid dealership and CNA paid dealership. THEY DENY IT but power in proof and paper work I just want my car fixed right and my money back My child is fighting for her life I cant afford to be ripped off Good thing I do work for a lawyer. More
by upsetmomma
Employees Worked With
rudy , Donnie Wilson
January 20, 2015
Top Notch Service Center Hall Chevrolet Service Center is without a doubt the BEST I have ever experienced. We bought our new Corvette out of state, but have used Hall Chevro Hall Chevrolet Service Center is without a doubt the BEST I have ever experienced. We bought our new Corvette out of state, but have used Hall Chevrolet for our service needs since having a very bad experience with Casey Chevrolet. I would not hesitate to recommend Hall to anyone and everyone who needs to experience the best service experience available in the Hampton Roads area of Virginia. More
by mepayne
Employees Worked With
Mike Rudisill
July 18, 2012
I know everyone has a bad day, but when I am paying $2300 i expect a friendly cashier, she didnt smile she just looked at me till I gave her my name, took my money and say you good to go. I said where the k i expect a friendly cashier, she didnt smile she just looked at me till I gave her my name, took my money and say you good to go. I said where the keys, she looked at me and said i dont have them. Then i said I cant dive it home with out them. She said you can talk to them over there they can find out. Would it had hurt her to pick up the phone. I will take it somewhere else next time, I at lease get a thank you for my $2300 from them. More
by whodwho692000
Employees Worked With
Rudy
