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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,092 Reviews

1,092 Reviews of Southern Chevrolet - Service Center

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November 04, 2019

Had my own parts, needed Hall to remove old part and install new part. Wanted to charge me 1600 for $500 job. Went to other dealer job done $500. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Davidson
Nov 25, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

Dec 02, 2019 -

Southern Chevrolet responded

Chuck, thank you for your feedback. Our Service Manager, Rick Milton, would like an opportunity to discuss your concerns in more detail. Unfortunately, we are unable to locate contact information for you in our database without your last name. The employee you tagged in this review is no longer with the company. At your convenience, please give Rick a call directly at 757.233.8155 or send us a private message via DealerRater with your preferred contact information and the best time to reach you. Thank you.

October 08, 2019

Hall Chevrolet demonstrates the ultimate in good service. My service advisor DeeDee and of course Wes that takes care of my truck are both fabulous! More

by From the beach
Recommend Dealer
Yes
Employees Worked With
Wes in Service, DeeDee service advisor
Oct 09, 2019 -

Southern Chevrolet responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

August 31, 2019

E. Crook...#1 Customer Service!!! I had the BEST example of customer service today at Hall Chevrolet!!! Eileen Crook took SUCH GOOD CARE of me!!! She made me feel valued, appreciated a More

by TooT123MoM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eileen Crook
Sep 06, 2019 -

Southern Chevrolet responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chevrolet Chesapeake!

July 26, 2019

Great service! Great place to take your car. Mrs. Darla Holbrook in the service department was awesome. Very friendly employee and good prices! I will recommend this More

by Kevin878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jul 26, 2019 -

Southern Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next service visit! Take care!

July 24, 2019

Excellent Dealer Service This service center is by far the best Chevrolet dealer service center in South Hampton Roads. They perform recommended services quickly and at a reas More

by Carguy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jul 25, 2019 -

Southern Chevrolet responded

Thank you so much for choosing Hall Chevrolet Chesapeake as your first choice for service! We sincerely value your business and look forward to your next visit. Take care!

July 24, 2019

Hall is Great I have been here multiply times for service. Dee Dee and Darla are great. Today I actually showed up on the wrong day and the still got my truck in to More

by Big Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Dee, Danny Peterson, Steve Harding, Darla Holbrook
Jul 25, 2019 -

Southern Chevrolet responded

Hello, we're glad to hear that we always provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 18, 2019

Exceptional customer service James was excellent with his customer service. He was happy to give me another overview of my new vehicle. He helped me understand my features so I co More

by Ydgary47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , James Copeland
Jun 19, 2019 -

Southern Chevrolet responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 16, 2019

Wonderful, these men our outstanding. I walked into the showroom after waiting a while to get my car for service. Just looking around and ran into George Gunter. He is the nicest man and v More

by Renay76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Byrd, George Gunter
Jun 18, 2019 -

Southern Chevrolet responded

Thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2019

Took the car in to the service center. I had to bring the car in and was greeted by dee dee Rosalinda and she was just great. Listened to my concerns and was just happy to help me. Just mad More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee dee Rosalinda
Apr 23, 2019 -

Southern Chevrolet responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2019

I went in for state inspection They inspection went good they found major problems and requested that I need to take of them for problem gets worse thanks Darla Holbrook so much for More

by Wildmann44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Apr 21, 2019 -

Southern Chevrolet responded

We hope everything was completed to your satisfaction! We can't wait to see you again, have a great day.

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