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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,001 Reviews

1,001 Reviews of Southern Chevrolet - Service Center

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October 10, 2024

Great atmosphere and pleasant employees. Way to go southern Chevrolet in Chesapeake Virginia next to Wawa More

by KMSILV87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2024

Great service from both shop and service management. Extremely professional. Helped with troubleshooting. I’ll come back. More

by CHUCK.SLYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy and Steve
Oct 11, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 05, 2024

I'm disappointed that my last 3 visits have culminated in different problems after every visit..now my vehicle is has been rendered inoperable..it's unbelievable that after every visit a different issue pres More

by willcelliott63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 03, 2024

Service was really great and they were really helpful in getting a loaner. They even stayed later than usual to help get me going. More

by Ashley P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 02, 2024

Dealership and service Advisor was kind and very helpful for services that they provided for the vehicle More

by Wildmann44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 01, 2024

Service for my car was great. They also made sure I was comfortable and taken care of in a timely manner. More

by NINJA38.RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2024

Honest,on time and very accurate on diagnosis. I was taught you can trust the big guys !! More

by LWAYNEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Scott as always is extremely helpful with explaining my cars issue and helping with a resolution to get my back on the road. More

by anthonyhattenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Valos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2024

Im gald Harvell is back. I always see him for all of my services. Always keeps my vehicles maintenance up to manufactures recommendations and never is pushy. More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2024

Service Desk: Very Professional and Customer Service Orientated. Timley Shuttle Driver very Customer Orientated. Vehicle was done in a timely manner. More

by FRANCIS.DELANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy (Service Desk)
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