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Southern Chevrolet

Chesapeake, VA

4.4
1,336 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,336 reviews

September 17, 2024

Excellent customer service as was provided. Staff was highly knowledgeable and the price for the work was very affordable. More

by MARCUS.FIELDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2024

Tried to call 4 times to confirm I wanted them to do the recommended service, no one answer. Had to drive up to the car dealership to confirm. More

by CLJEFFRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

September 16, 2024

I called on August 30th to have my windshield replaced. The lady was able to schedule me for the next day. I wasted gas driving put there just to order a windshield. I was told it would be in a week. That More

by KEllis
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the 2 guys. They were both very nice though.
Sep 20, 2024 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2024

My experience was great and I can’t wait to continue working with Southern Chevrolet. The team was very informative regarding my vehicle. More

by LAKEISHA.WILLIAMS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2024

Nancy was very courteous and professional. I am very satisfied with the timely completion of car repairs and the pick up to get me back to the dealership. Thank you for resolving my car issues More

by preachersmith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy
Sep 20, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 14, 2024

I have been here several times for service and each time was good and things were done in a timely manner. All of the service reps and workers was very courteous and kept you abreast of their progress. Ke More

by theresa.moseley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 13, 2024

disorganized when dropping off my vehicle. Online scheduling service menu is confusing with options available. Never received confirmation once booked. And when booked a week in advance, still More

by RVOLANTE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

September 12, 2024

Scheduling was easy and efficient. The service provided was excellent and professional. The customer lounge was very accommodating. More

by vernon.hairston77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy in service
Sep 20, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 11, 2024

The entire team provided outstanding customer service. Special thanks to Nancy and John for the warm welcome, transportation service, and excellent communication! The service techs were also very detail More

by Melvin Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy and John
September 09, 2024

Professional and friendly, willing to go extra miles to satisfy customers needs. Mr James wharton More

by jrw0979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Carr
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