Southern Chevrolet

I am a person who read reviews before I go to a dealership because you never know what to expect or the games they will play when you enter the dealership. I came in to check out a 2005 Toyota Coro dealership because you never know what to expect or the games they will play when you enter the dealership. I came in to check out a 2005 Toyota Corolla S used and I was introduced to Hank Lockett from working with the online team to come in for a test drive of the Corolla. However; when Hank introduced himself to me and took over my file it was none stop professionalism and courtesy. He showed me everything that I qualified for besides the Corolla and with the help of the General Manager, Evan, I was introduced to the 2012 Chevrolet Sonic LT. At the time I was not thinking new, I knew my budget but I must say from the test drive to signing the papers, I have never came in contact with a dealership before that put you and your thoughts first and understood what I really was looking for and needed. Most of the time, your finance person is not that courteous but Ray was exceptionally professional as well. I must say that I was surprised and caught off guard with their actions. I have always previously bought Toyota and Nissan but I must say that Hall Chevrolet won me over in just one visit. I just want to "Thank” Hall Chevrolet, Hank Lockett, Evan Seltzer, Jason Kassman and Ray Sims for showing me the courtesy and professional that a woman seeks when they are out trying to purchase a car. "No hassles and the entire process was quick." More

they did everything they could so i can be happy with their service. they made sure i didnt feel like i was pressured into buying the car. they made sure service was quick and easy. i would definitely bu their service. they made sure i didnt feel like i was pressured into buying the car. they made sure service was quick and easy. i would definitely buy from them again. More

I went to Hall Chevrolet this afternoon to test drive a 2006 H3 Hummer. While I was test driving it, They took my 2005 Jeep Grand Cherokee to do an appraisal on it. I drove the Hummer, and liked it. Whe 2006 H3 Hummer. While I was test driving it, They took my 2005 Jeep Grand Cherokee to do an appraisal on it. I drove the Hummer, and liked it. When we got back to the dealership, We started going over the numbers for the Hummer. The advertised price was about $3000 lower than the actual asking price. I guess you have to use THEIR Insurance company, to get the discount, and there were other things that weren't included. When the salesman came back with the appraisal on my jeep, he said "The service guy said your jeep is in pretty rough shape" (My Jeep is almost perfect. The usual door dings, and minor scratches, but otherwise, flawless) He said he had trouble closing the sunroof. When I went out to get in my jeep, I noticed that my sunroof was crooked. I called the sales guy back out to look at it. He called the guy that did the appraisal, and they told me that they hadn't done anything to the sunroof.... It worked before they messed with it.... They are un-willing to do anything to try and resolve this. I called my lawyer, and he told me that it is my word against theirs.... so now, I have to pay for repairing this.... xxx! Thanks Hall... I won't be doing business with you guys! More

Hall Chevrolet gave me the best experience I could have asked for. They were willing to help me out in my situation resulting in me being able to get a brand new Chevy Malibu. I will send all my friends an asked for. They were willing to help me out in my situation resulting in me being able to get a brand new Chevy Malibu. I will send all my friends and co workers their way because they gave me nothing but the best. Thank you Hall Chevrolet. More

We came in to trade in our car for a used vehicle and ended up getting a brand new car. The sales and business teams were very helpful with finding us an affordable vehicle and getting the finance busin ended up getting a brand new car. The sales and business teams were very helpful with finding us an affordable vehicle and getting the finance business done. However, it was after the dealership that the drama ensued. We let the sales associate and business manager know that the vehicle we were trading in had a car payment due within the next few days and asked if the current lending company would be notified that the car was traded in so it would not reflect negatively on our credit that we had missed a payment, and we were assured that they would be told. It was not until 2 weeks later that we were notified from our original lender that our payment was two weeks late and they were not told about any trade in of the vehicle. We explained what had transpired and that we did not know what the procedure was as to who would notify the current lender about the trade-in. When we mentioned Hall Chevrolet to the lender, we were told that there had been previous issues with them and that is why that lender does not do lending through that dealership because of bad experiences with them. There have even been repossessions from that lender because Hall never sent the money for the trade-in to be paid off. I am extremely concerned and hope I am not caught up in the same situation. My husband and I have to keep checking up on them to make sure that the funding for the trade-in has been sent and I feel like we should not have to do that. The communication from the dealership and the original lender should be better. More

They made you feel like family.....went back today and from saturday...they still new who i was....the greeting from all is excellent......all was very friendly and great to talk with from saturday...they still new who i was....the greeting from all is excellent......all was very friendly and great to talk with More

I usually hate dealing with car salesman because they tend to be pushy. But, Hank worked with me to get the total cost of my vehicle to fit within my budget. He offered sound advice and stayed there with tend to be pushy. But, Hank worked with me to get the total cost of my vehicle to fit within my budget. He offered sound advice and stayed there with me through the whole process. He made sure that things went smoothly. He even showed me how I would be able to fit my speaker box into the second row of my new truck and still have room for my two kids! He gave me the impression that he wanted to help me instead of just helping himself. I left the dealership feeling like he went out of his way to look out for me. It was a great car buying experience. I highly recommend this dealership. More

Yvonne was very professional and she made my new car experience very warm. I traded in my 2007 chevy impala for a 2011 silverado. After talking with Yvonne, she made me feel very warm and welcomed. I re experience very warm. I traded in my 2007 chevy impala for a 2011 silverado. After talking with Yvonne, she made me feel very warm and welcomed. I recommend anyone if they are looking for an American made product which is built to last, to go to hall Chevrolet in western branch and get the wonderful service I experienced. Thank you Hall Chevrolet Team! More

Great to deal with made the deal happen on my new truck,I told them where i needed my payment to be and they worked with me to get me there. told them where i needed my payment to be and they worked with me to get me there. More

Hank was wonderful, not pushy very informative on getting me the information I requested. Took his time to explain every detail/feature of the car, he made sure I understood the internet pricing from the sta me the information I requested. Took his time to explain every detail/feature of the car, he made sure I understood the internet pricing from the standard sticker price. I will highly recommend this dealership to all my friends/co-workers. More