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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
2,379 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,380 reviews

May 21, 2024

Oil change overcharge;$30 more than quoted over phone. Non responsive to calls; would not even pick up phone so that I could check status. More

by BILBREYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

"BILBREYT" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 21, 2024

Service desk is always so friendly. Take my truck here even though I bought from another dealer because they have available appointments and do a good job. More

by banddkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 18, 2024

My service visit went so well! Quick check-in and my routine maintenance was also done quickly and efficiently. Thank you for the great customer service! More

by angelaholliday.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2024

Overall everything was verry good, the hot drink dispenser was out of hot chocolate in the waiting aria. More

by TAYLORRAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
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May 22, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2024

Excellent service good work I really enjoyed this experience and will recommend to others to go to southern Chevrolet More

by mrdub24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2024

Everyone was friendly, and professioanl. Overall, it was a very good experience. Thank you very much. More

by MIA_JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
Print
May 16, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 15, 2024

GM Steve called me and went through all the issues and resolves everything, great follow up really appreciate it More

by GEORGE.W.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 16, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2024

Friendly, quick service, professional and understanding. Made me have the desire to return for future needs! Thank you!! Brenda Salacup More

by brendasalacup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trynna Kook
Print
May 16, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 14, 2024

Same-day appointment for an "as soon as possible" routine Service. Service team was customer-friendly and performance oriented. Work was accomplished promptly, and I was on my way within an hour. Well Don More

by naiglerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp, Calvin Affleck
Print
May 15, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2024

Super easy check in! Pulling right into the bay is awesome! Great lounge/wait area! More

by STUCKCARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 14, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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