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Southern Chevrolet

Chesapeake, VA

4.4
2,142 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,142 reviews

January 17, 2024

To whom it may concern. They did a poor job. It ran before I got there. I paid money for nothing. My car was not missing before I came, when I left, it made noise I never he More

by frankspruill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Frank. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

You bring them your thruck to get stuff done. ..They are on it like donkeykong More

by ffzell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

it took 4 and a half hours to get my truck inspected and wasn't satisfied at all and won't be going back More

by VJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taryn
Jan 17, 2024 -

Southern Chevrolet responded

"VJONES0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 10, 2024

Marty was amazing. He paid attention to the details, listening to my wants and my concerns. Marty introduced me to the Nissan that checked all of my important boxes. An More

by TreseY
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Jan 10, 2024 -

TreseY responded

😃

January 07, 2024

Enormous shout out to my guys Marty, Bryant and Justin Car over at Southern Chevrolet in Chesapeake. I spent the day over there shopping for my dream truck, and these guys made it happen for me! They were More

by uncleal421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Carr
Jan 08, 2024 -

Southern Chevrolet responded

Thank you so much, we appreciate the opportunity to earn your business.

January 04, 2024

Dealership was great but the Service Rep Nancy was rude and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she act More

by 94CMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I give Nancy 1 Star.
Jan 09, 2024 -

Southern Chevrolet responded

"94CMC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2023

I bought my car months ago Alex was my salesman he helped me pick out a Chevy Silverado after I was doing my research on-line I ran across this YouTuber name ArtOfSpeedd he did a car review at the same place More

by boydkala8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Goicochea
Dec 29, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 29, 2023

Clean comfortable friendly. Disappointed in the continuity of service from previous dealership . When I bought the car there was an outstanding chip on back order. Still wait More

by JCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 21, 2023

I had a great experience especially with my dealer Tyler. He was great to me! More

by CORNRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Allen
Dec 27, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 19, 2023

They have great service they're very responsive, patient, polite and attentive, I highly recommend them!!! More

by Mfeld418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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