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Southern Chevrolet

Chesapeake, VA

4.4
1,938 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,938 reviews

June 20, 2021

Overall excellent experience in getting much needed repairs on my vehicle. Darla Holbrook was both accommodating and informative concerning the service on my truck. She is courteous, knowledgeable, and More

by A.Traficante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jun 21, 2021 -

Southern Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darla here at Hall Chevrolet Chesapeake! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 20, 2021

Excellent and swift service from the initial phone call to service completion. Thanks to Stephen, Kenya and the technican. Great work team, and keep it up! More

by gstclair3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook, Stephen Harvell, Gregory Seltrecht
Jun 21, 2021 -

Southern Chevrolet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2021

Very difficult to communicate and reach anyone in the service department, I had to visit the dealer after I drop off my vehicle to receive an update and correct misinformation that was submitted. More

by RMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
Jun 19, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2021

3 weeks later still waiting for the service manager to call me back. Service department denied me an alignment because of a bolt in the upper control arm. Claiming it was loose and if tightened could brea More

by Disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
Darla Holbrook, Todd Kuther
Jun 16, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this via private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

Jun 16, 2021 -

Disappointed responded

Mr. Luther should be very familiar with who I am. I left him a message 3 weeks ago and advised I was only calling once. Does that help you find me?

Jun 17, 2021 -

Disappointed responded

Actually, there is no need to respond. No money was exchanged. I got the alignment done somewhere else without issue and the bolts for the upper control arm were unnecessarily changed. I know never to return to Hall Chevrolet.

June 15, 2021

Service was excellent. I was quite satisfied with all employee interactions and service. X x x x x x x x x x x x More

by selmamann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Korchak, David Cohen, Gregory Seltrecht
Jun 16, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

June 12, 2021

Last yr told me AC bad cost $1200 to fix and only THEY could fix. This yr I said don’t touch Ac and text and want approval for 1082 for AC Tire price too high and brake fluid too high. Wouldn’t help on a More

by baseballmomsandrajohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DeeDee Rosalinda
Jun 29, 2021 -

Southern Chevrolet responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our Service Manager, Todd Kuther, would like to speak with you personally regarding your experience. At your convenience, please contact Todd directly at 757-233-8155, or respond to this private message with your full name, a good phone number, and the best time to reach you. We hope to speak with you soon. Thank you.

June 10, 2021

My experience was excellent. By far the best dealership that I have ever used. They greeted me at by car. Trade was just what I wanted and my truck, well she is a beast. She was ready when I got there. More

by Jason M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
Jun 12, 2021 -

Southern Chevrolet responded

Hi Jason, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2021

The place is kind of empty but staff are friendly once you talk to them only thing they could do better would be great customers when they pull up in the service lane I visited 3 times before my appointme More

by The man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kuther, Ian Saunders
Jun 09, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2021

All ways helpful, nice and professional. Dee Dee was Help me put on my car seat cover when I could not figure it out. exceptional. Fast and perfect service. More

by CPHTCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeDee Rosalinda
May 30, 2021 -

Southern Chevrolet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

I visit the site I was able to drive whatever I wanted to in a timely manner the sales rep took care of me did everything in his power to get me what I want it thank you Mark Smelley More

by steveg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hess, Mark Smelley, Steve Santomieri
May 29, 2021 -

Southern Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

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