Southern Chevrolet

I have several concerns that have yet to be discussed regarding my vehicle and the rental info and the lack of communication. It was told my vehicle would be ready after almost a month for a diagnostic a regarding my vehicle and the rental info and the lack of communication. It was told my vehicle would be ready after almost a month for a diagnostic and body work. I am not pleased with the time frame. Overall the body work looks good despite a few small concerns. More

Hall's is a great place to bring your vehicle in for service they value their customers service they value their customers More

Excellent, professional, ready to serve you with confidence and wait time at a minimum. confidence and wait time at a minimum. More

I was very pleased with the services that were provided More

The dealership was clean. Personal was polite. Not much inventory on lot to choose from. inventory on lot to choose from. More

It was not to setup appointment and service was completed quickly a ride home was setup along with pickup. Time was taken to explain why my dashboard was not covered under warranty or re-call from GM. quickly a ride home was setup along with pickup. Time was taken to explain why my dashboard was not covered under warranty or re-call from GM. More

Bringing a vehicle in the night before for early bird service doesn’t help get your vehicle back any quicker than if you brought it in at 10:00 am for service. No return call after leaving a message for service doesn’t help get your vehicle back any quicker than if you brought it in at 10:00 am for service. No return call after leaving a message for a service advisor to find out when the vehicle would be ready. And when the vehicle was ready the service person calls the wrong number to notify someone (who knows who?) that it’s ready. He figures that out later and calls us 45 mins before closing for the night and we didn’t have time to pick up the vehicle before closing. So, we couldn’t get our vehicle back until the next day. This was not a repair or maintenance service on the vehicle. Perhaps more service advisors and mechanics need to be hired to serve your customers in a more timely manner. More

Routine maintenance is as important to Hall Chevrolet as it is to me. They show it in everything they do from routine oil changes to major scheduled maintenance. They really care about keeping customers saf it is to me. They show it in everything they do from routine oil changes to major scheduled maintenance. They really care about keeping customers safe and on their way. Whatever your destination is, it should include a vehicle maintained by Hall Chevrolet! More

Excellent Customer service, everyone was friendly needs more rental cars more rental cars More

READ THIS BEFORE BOOKING A SERVICE APPOINTMENT!!!!! Several days ago (August 2), my wife left a review of the service we received from Hall Chevrolet Chesapeake. Several hours later APPOINTMENT!!!!! Several days ago (August 2), my wife left a review of the service we received from Hall Chevrolet Chesapeake. Several hours later the General Manager (Wendy Aston) called me and HARASSED me about the review. She was very angry and aggressive towards me. She stated “you did exactly what I asked you not to do”. Is that how you do business? You ask customers not to leave bad reviews? Harassment is zero tolerance. Do you agree Hall Chevrolet Chesapeake? More