Southern Chevrolet

RIP OFF THEY CHARGED ME WHAT EXTENDED WARRANTY COVERED After purchasing a 2010 Chevy traverse what I thought was a dependable SUV to take my daughter back and fourth to Cleveland Clinic she has a rare kidn After purchasing a 2010 Chevy traverse what I thought was a dependable SUV to take my daughter back and fourth to Cleveland Clinic she has a rare kidney disease I was faced with GM service dept that treated me awful and several factory recalls throughout the past few years. I contacted Hall Chev and did some air time for them on a show ON BEACH 104 I gave them shout outs and praised them thinking they were gonna fix my car right . WRONG I went through several months of 2 hour trips back and fourth and arguing with Donnie Wilson about my seized struts and other issue now to learn that CNA my extended- warranty company paid them for work done on my car and so did I. When I was in service dept on Aug 25 2015 and found my car still not fixed and had to be replaced in rental again while my sick child left outside to stand in heat. Hall Chevy somehow lost my orginal service receipts and denies they over charged me . But they could not deny My car still not fixed and in fact I have original receipts that I paid dealership and CNA paid dealership. THEY DENY IT but power in proof and paper work I just want my car fixed right and my money back My child is fighting for her life I cant afford to be ripped off Good thing I do work for a lawyer. More

I recently purchased a vehicle and have had in my possesion 1 week out of a month. I dropped it off two weeks ago for a repair. I have no heard from anyone about the status of the repair. No one w possesion 1 week out of a month. I dropped it off two weeks ago for a repair. I have no heard from anyone about the status of the repair. No one will return my phone calls. There was not initially an issue when I inquired about purchasing a vehicle, there was plenty of communication. More

They were dishonest about the used vehicle they were selling. They had it for sale on the lot with windshield wipers that were torn and would not have passed inspection. There were issues with the brake selling. They had it for sale on the lot with windshield wipers that were torn and would not have passed inspection. There were issues with the brakes, sunroof, alternator, headliner, interior stains, crack in the dash. The truck was full of problems and they were just trying to pawn it off on an unsuspecting buyer. AND they had it listed about what KBB said the truck was even worth. BUYER BE WARE!!!! Jason was the manger I spoke to to resolve everything and he was ok, but everyone else was ignorant. The sales people didn't know the basics about the cars and everyone at the dealership (including some of the employees I spoke with) get the "run-a-round" a lot. Not a pleasant experience at all!! More

Everyone at this dealership was very friendly and I enjoyed talking with them. I was interested in a new Camaro; I test drove it and asked for the best price. The problem with this dealership is they enjoyed talking with them. I was interested in a new Camaro; I test drove it and asked for the best price. The problem with this dealership is they had over $2k in mark-ups on the addendum sticker. $300+ for nitrogen filled tires, etc... I brought these items up several times with the sales manager and all I got back was a smile. The price offered was not significantly discounted at all (2012 Camaro in mid-2013) as the only "discount was the manufacturer incentives. I believe the documentation fee was $700+, which they said they are "required" to charge. Typical dealer doc fees are usually $150-200. You guys may sell cars to people who are happy with your customer service, but for me that isn't worth an additional $3k. Sorry guys, you were nowhere near competitive on price. If you're looking for a good deal it is best to avoid this dealer. With their starting price that is $3k more than everyone else's you're going to have to work very hard just for the privilege of paying sticker here. Also, this form requires that I choose at least one employee I worked with-all of them listed are service. More

Saw a great looking truck on the internet, called had two people call back, then Mike said he would be handling it. He was to bring the truck to Va Beach to the nissan dealership being I live so for away. He people call back, then Mike said he would be handling it. He was to bring the truck to Va Beach to the nissan dealership being I live so for away. He called a couple more time to make sure I was still a go. I arranged my own financing had a good downpayment, all ready to buy on Wednesday. He called again tuesday and said he needed a $ 500 dollar deposit which I gave him over the phone on my cedrit card. Then he called back in a few minutes and said the truck had been sold a couple of days ago and they had got the numbers wrong. However they had a 2012 same style " just come in " that he would sell me after its shop inspection. Imagine that !! Mo money. Sounds like the old bait and switch game to me. Becareful dealing with these people I feel I got the run around and just plain lied to !! More