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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
2,150 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,150 reviews

January 17, 2024

Did what I asked. Awesome. No up sale just what I asked. Best place to business More

by newsompga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 17, 2024

Enjoyed dealing with the service representative, Ms. Kemp. She was energetic and quite attractive. Visit was successful. More

by BEDMONDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
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Jan 17, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2024

I waited 4 hours for my car to be done. Why does it take 4 hours for simple oil change and safety inspection when you have an appointment. More

by KHODOUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the employee
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Jan 17, 2024 -

Southern Chevrolet responded

"KHODOUTO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

Southern did a great Job repairing my transmission issue I have had since I purchased it from Duke automotive. Even upon purchase, I tried to take it back to Duke automotive and have them repair it and the More

by gregorykiefer211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 17, 2024

I had an car inspection. My car passed and I was told all fluids would be replenished of course . I had no windshield washer fluid in my car prior and I had no washer fluid More

by VIRGINIA.WHITEHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Virginia. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

Extremely helpful and resourceful in spite of sudden power outage. Friendly communication and customer service. More

by LEBOEUF_DANYELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Robertson
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2024

Stephen took care of me when I needed it most! New tires and all for my upcoming trip More

by LISASELLS757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2024

Outstanding staff and work, no complaints. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. More

by clayborn.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

To whom it may concern. They did a poor job. It ran before I got there. I paid money for nothing. My car was not missing before I came, when I left, it made noise I never he More

by frankspruill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Frank. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2024

You bring them your thruck to get stuff done. ..They are on it like donkeykong More

by ffzell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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