Back

Southern Chevrolet

Chesapeake, VA

4.4
1,336 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3412 Western Branch Blvd

Chesapeake, VA

23321

Directions

By Type

Showing 1,336 reviews

April 22, 2016

Excellent Experience Had an excellent experience today in the Service Department at Hall Chevrolet. I came in without an apt to get a tire mounted and balanced for my 2013 More

by kbchaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Smith
Apr 25, 2016 -

Southern Chevrolet responded

Good morning, Hall Chevrolet Chesapeake is delighted to hear that your car buying experience was a memorable one! We are also pleased that Bill Smith was able to assist you with your new 2013 ZL1 Camaro purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

March 21, 2016

Awesome experience Marc Griffin and the entire team at Hall Chevrolet are amazing!! We will definitely be back when it's time for a new truck or SUV. More

by LynnHusband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Griffin
Apr 05, 2016 -

Southern Chevrolet responded

Greetings! Thank you for stopping by Hall Chevrolet Chesapeake. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

February 12, 2016

Great experience buying my Camaro SS I had ben looking for a Camaro SS for a while but no one had the right color/option combination I was looking for. That is until I found Hall Chevrole More

by Javier G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Anthony and Ed Pelczarski
Mar 03, 2016 -

Southern Chevrolet responded

Hello Javier, Hall Chevrolet Chesapeake would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ricky, Ed, and the team! Thank you again for your review.

December 01, 2015

Another satisfied customer speaks I had a great experience buying a used car at Hall Chevrolet in Chesapeake, VA. Hall Chevrolet had the type of quality car I was looking for. Salesm More

by George Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wolfe
Mar 03, 2016 -

Southern Chevrolet responded

Greetings George! Thank you for stopping by Hall Chevrolet Chesapeake. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 27, 2015

liars Ridiculous lies after lies. Want to charge someone well over price none the less they lie about what finance amount will be in the end deal then te More

by Brandi Tallent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
different lot but same ownership
September 10, 2015

bad experience They made several promises they wouldn't keep. I ended up with a truck I didn't want with equipment installed i didn't want More

by lrch94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William West, Rodney Francis, Joel Hackney
Sep 15, 2015 -

Southern Chevrolet responded

We would very much like to address your issues but are having a hard time identifying you due to lack of information. Please contact me directly as soon as possible so I may determine what transpired. I may be reached at 757-233-8120. Thank you, David Phelps, Service Manager, Hall Chevrolet Chesapeake

Sep 15, 2015 -

lrch94 responded

David I left a message on your voicemail. To better explain the problem: I came in and talked with William West and told him I was looking for a moderately equipped 2500 HD truck and my needs were I wanted the integrated trailer brake control and trailer hitch to tow my 18' enclosed car trailer. He then showed me a truck with neither of the two things I asked for. He told me they could be added. After he told me that I purchased the truck. He ordered the parts and informed me someone would call when the parts come in. While I waited for the parts to come in I had the front widows tinted, spray in bed liner installed, and installed step bars on both sides of the truck. Got the call that the parts were in and I brought the truck back to have the integrated trailer brake controller and hitch installed. I asked about the parts and was told the only way they could install a brake controller was to install an aftermarket one under the dash. I talked with Joel Hackney, and Rodney Francis and told them I didn't want it that way. After several discussions they told me they would get me the truck i was asking for it the first place. i waited two days for it to come in and didn't hear anything so I called and talked to Rodney Francis and he informed me they couldn't switch the trucks because I had already altered the truck by tinting the windows and putting the spray in liner in it, which I wouldn't have done if it hadn't been promised the integrated trailer brake controller could be installed. So now I have a truck that i didn't want with parts I didn't want installed.

September 08, 2015

great service From start to finish great customer service from the front desk, sales man, manager, and finance guy. Got a great deal and love our new truck!!!! More

by sjechort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Hill
Sep 09, 2015 -

Southern Chevrolet responded

Greetings sjechort! Hall Chevrolet Chesapeake is happy to hear that you had a memorable truck buying experience. Our team strives to provide an exceptional experience for all customers and it gives us great pleasure to know that yours was a superior one. I will be sure to share your encouraging feedback with the team! Moving forward, please do not hesitate to contact us should you need any maintenance services performed. We would be happy to help! Thanks again sjechort and have a great day.

August 26, 2015

RIP OFF THEY CHARGED ME WHAT EXTENDED WARRANTY COVERED After purchasing a 2010 Chevy traverse what I thought was a dependable SUV to take my daughter back and fourth to Cleveland Clinic she has a rare kidn More

by upsetmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rudy , Donnie Wilson
July 07, 2015

Customers and Military Pros: You will learn to take your money and business someplace else. Anyone who is writing a good review has not been dealing with Hall automotive for More

by Sergeant First Class
Friendliness
Recommend Dealer
No
Employees Worked With
Ed
Jul 15, 2015 -

Southern Chevrolet responded

I take your concerns seriously and would like to discuss them with you. I am not able to ascertain from your post exactly what transpired, so please contact me at 757-431-9933 at your earliest convenience so I may better understand what your issues are. Thank you, Steve Hug, Regional General Manager, Hall Automotive

April 23, 2015

The dealership refused to honor its own written offer. I tried to buy a Volt but was prevented from doing so when the dealership refused to honor its own formal, printed offer. Instead, at the last minute, More

by m51h
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
My only complaint is with the genral manager, Evan Selzer.
Apr 24, 2015 -

Southern Chevrolet responded

We apologize for the confusion regarding your deal. We acknowledge that a genuine typographical error did occur when the Sales Manager typed in the numbers to determine your monthly payment. We realized the error before a Buyers Order or a contract was signed by you. Because of our error we agreed to lower the price of the vehicle. You requested that we offer you the vehicle for the amount that was determined in error. We unfortunately cannot do that as it would result in a $5,000.00 loss. Honest mistakes do occur, and we have certainly tried to offer the vehicle to you for a reduced price because we did make a mistake. However we cannot offer you the vehicle at the price you want. Thank you, Evan Seltzer, General Manager, Hall Chevrolet

...
120
...