Southern Chevrolet

The true definition of Customer Service Tracy in the service dept saved a customer who was considering taking business to another dealership. Rudy used to be my service guy since I got my 1s Tracy in the service dept saved a customer who was considering taking business to another dealership. Rudy used to be my service guy since I got my 1st Chevy in 2012. I had horrible service from the last 2 service people who helped me. Tracy took the time to listen to me, understand every concern I had about my car and answer all of my questions. He kept in contact with me throughout the day to keep me updated on the progress. More

Very professional and friendly, top notch service I recently brought my vehicle in for a maintenance scheduled oil change and upon entering the service lane I was immediately greeted by Tracy Vespoli I recently brought my vehicle in for a maintenance scheduled oil change and upon entering the service lane I was immediately greeted by Tracy Vespoli which was very refreshing not having to wait around to be helped. He provided excellent customer service and did a wonderful job getting me taken care of and on my way. I was very impressed with how knowledgeable Tracy was about my vehicle, and the services I should get done in the future to keep it running smooth. I’ll definitely keep coming back to Tracy and all the great people at Hall Chevrolet. Thanks again Tracy and to all the friendly employees in the service lane!! More

Nice service.. I visit Hall Chevrolet and the person that assist me was Tracy.. he was a great person to deal with.. he had it diagnosis for me and the service I exp I visit Hall Chevrolet and the person that assist me was Tracy.. he was a great person to deal with.. he had it diagnosis for me and the service I experienced was great.. I will recommend there service to all my friends.. thanks Hall Chevrolet in western branch suffolk..!! More

Excellent car service with customer service to match I brought my 2010 Camaro in for service for an oil change, a gasket replacement I was told about existed on a previous oil change as well as diagnosin I brought my 2010 Camaro in for service for an oil change, a gasket replacement I was told about existed on a previous oil change as well as diagnosing a check engine light. Mr Vespoli helped me with excellent customer service answering all my questions while setting me up with a curtesy vehicle to use while my car was in the shop. When I received a call about when my car would be available to pick up, Mr Vespoli also gave me a detailed report about what repairs were completed and any cautions to continue to look for in the future. I would certainly recommend the Hall Chevrolet dealership to anyone looking for a top rate repair shop or looking to buy a new vehicle. I thank you Hall Chevrolet for the professional service. More

First time car buyer Excellent It was a great experience I love the honesty and willingness to help. Everyone was so ready to get us the best deal. loves it It was a great experience I love the honesty and willingness to help. Everyone was so ready to get us the best deal. loves it More

Nothing short of excellence My experience at Chevrolet was nothing short of excellent. James Copeland was professional and attentive and did a great job of helping me secure my My experience at Chevrolet was nothing short of excellent. James Copeland was professional and attentive and did a great job of helping me secure my dream car. More

Great to work with My visit today with Kevin was great. He installed a simple licence plate holder on my truck. I was in and out in no time and treated me kindly and pro My visit today with Kevin was great. He installed a simple licence plate holder on my truck. I was in and out in no time and treated me kindly and professionally. More

Very good I called the day before my service to confirm that I still had one more free oil change. I was told by the representative that I did. When I arrived I I called the day before my service to confirm that I still had one more free oil change. I was told by the representative that I did. When I arrived I tried to confirm this, but was told I was not informed correctly. I had to get a warranty item repaired anyway, but told them to not worry about the service. The service manager came to me while I was waiting and told me he listened to the call. He offered to give me the service for free which restored my confidence in the dealership. I will definitely be back. Thanks again. More

Expedited service that went way above and beyond. Stephen went above above and beyond to get s part in same day and have it placed so my car was ready. He also contacted GM to have the cost decreased Stephen went above above and beyond to get s part in same day and have it placed so my car was ready. He also contacted GM to have the cost decreased because what I was having repaired is a well known issue but no recall has been ordered. I will be back shortly to buy my wife a car. Thanks Stephen and Hall Chevrolet! More

Service needs! I always take my car to Hall Chevrolet and they always take care of me. Very happy with their customer service. Will be back soon. I always take my car to Hall Chevrolet and they always take care of me. Very happy with their customer service. Will be back soon. More