Southern Chevrolet

As always the service team was awesome! They diagnosed and updated me of the issues in a timely manner. The issue was fixed same day and worked smoothly. and updated me of the issues in a timely manner. The issue was fixed same day and worked smoothly. More

Very professional. I really recommend this dealer and everyone that works there are extremely knowledgeable and outstanding service. Darla went above and beyond to make sure everything was done in a time everyone that works there are extremely knowledgeable and outstanding service. Darla went above and beyond to make sure everything was done in a timely manner. More

I brought my truck when they opened and had a appointment. It took them 5hrs to do a regular oil change. Then the rep made excuses about it. I was very disappointed with the service here appointment. It took them 5hrs to do a regular oil change. Then the rep made excuses about it. I was very disappointed with the service here More

Made appointment with Service Department to have a mechanical problem investigated. Darla took good care of us and had a loaner vehicle for us while truck was being checked out. mechanical problem investigated. Darla took good care of us and had a loaner vehicle for us while truck was being checked out. More

Had a great experience with purchasing my F 150. They really valued me as a customer and it showed. I will definitely be back when we need another vehicle. really valued me as a customer and it showed. I will definitely be back when we need another vehicle. More

They had my vehicle for 3 months, made 4 attempts to repair it and charged over $3000. Just replaced parts until they guessed the part that was causing the vehicle to stall. There seems to be a communic repair it and charged over $3000. Just replaced parts until they guessed the part that was causing the vehicle to stall. There seems to be a communication issue between the service writer and the shop. More

I had really Great Service!! I scheduled an Maintenance Check up/oil change, Within the Hour I was Good to Go!! Hall Chevrolet..Thank You! Check up/oil change, Within the Hour I was Good to Go!! Hall Chevrolet..Thank You! More

Darla is very friendly and knowledgeable!!! I took my vehicle in to have two tires balanced and mounted, the job was done in a timely fashion... vehicle in to have two tires balanced and mounted, the job was done in a timely fashion... More

I was disappointed when I went to pick up my car 3:30 pm and it was not ready I dropped it off on Friday night .Had a 9am appt Saturday. Didn't leave the dealership until after 5pm. and it was not ready I dropped it off on Friday night .Had a 9am appt Saturday. Didn't leave the dealership until after 5pm. More

Today's visit was unprofessional. I have come here for several years now for my inspections on my vehicles and always have the mechanic Wes do my inspection. Today was no different, scheduled the appointm several years now for my inspections on my vehicles and always have the mechanic Wes do my inspection. Today was no different, scheduled the appointment, requested Wes, got there checked in, let Wes know I was there and he advised he didnt know about my inspection and was busy. I went back to my check in rep Darla and she did not have Wes with the vehicle as she didnt look on the paperwork. When I told her this is why i schedule my appointments and request him then and have done this for a few years now she proceeded to tell me I dont get a choice on who I pick to service my vehicle. This was very unprofessional to say to a customer and is incorrect. When i told her so and that if he cannot do my inspection she can bring my car back out. Darla then told me to calm down she would work it out so that we could get Wes to do my vehicle. Why are you allowing your employees to tell customers to calm down? I never even raised my voice at that point but this is uncalled for. After this another rep took my paperwork and handled my service with no apologies of any sort. Horrible customer service today. If this is how your service is being conducted I will reconsider bringing coming back for sure. On a good note my vehicle was able to be inspected with Wes overseeing it and the rest of my visit was uneventful. More