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Southern Buick GMC Virginia Beach - Service Center

Virginia Beach, VA

3.9
294 Reviews
Call Service Center (757) 340-0800

294 Reviews of Southern Buick GMC Virginia Beach - Service Center

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February 12, 2024

Overall great experience, David was very friendly and helpful and the work was done quickly. More

by 4MYROTT
Recommend Dealer
Yes
Employees Worked With
David Silva
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 12, 2024

It was good and got work done quickly The staff was very kind and helpful More

by GLC1061
Recommend Dealer
Yes
Employees Worked With
Robin
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

I was there for a state inspection and tire rotation. I was told I didn't need the tire rotation because I only had 900 miles from last rotation, so I wasn't charged for that! More

by LEEMINDER
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

Great service, it just took a long time. I dropped it off Friday night so it would be there when they opened and I had an appointment for 8:00am. An oil change and state inspection took unti More

by Earpbleedsblue
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Chris was able to work out my deal, and had patience with me having my kids there, and was easy to talk to More

by tannerwood85
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2024

Knowledgeable service writer, who is overworked but on top of everything Banana, grape, cashew, cherry More

by bearblinn
Recommend Dealer
Yes
Employees Worked With
RT
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

We appreciate your 5-star rating!

February 10, 2024

Quick and easy state inspection and oil change. Was happily surprised it was complete within an hour. Thank you More

by shellyk.sowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

He was very experienced. Very friendly and gives me the best options according to my budgets More

by johnellalainricketts71
Recommend Dealer
Yes
Employees Worked With
Cornelius Scott
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Feb 09, 2024 -

Southern Buick GMC Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2024

In and out. Boom. Just eleven more words, you say? How dare you. Silly goose. More

by CUBEELSATURNIV
Recommend Dealer
Yes
Employees Worked With
Frank(i think), Will, TR or RT, and Breanna. A new woman whose name I can't remember was doing an absolute great job for being new. She exceeded being New.
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Feb 13, 2024 -

Southern Buick GMC Virginia Beach responded

We appreciate your 5-star rating!

February 08, 2024

Was just doing a state inspection then was told we have to pay some certain amount but when I got a text message it's more than that they called us so late then was told we can get our car the next day and More

by JEREAN8
Recommend Dealer
No
Employees Worked With
Jimmu
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Feb 09, 2024 -

Southern Buick GMC Virginia Beach responded

"JEREAN8" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmc.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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