Southern Buick GMC Virginia Beach - Service Center

Very friendly, timely& knowledgeable I appreciate the mechanics overall review of the car. Disappointed that the car wasn't vacuumed. mechanics overall review of the car. Disappointed that the car wasn't vacuumed. More

After a couple of bad customer service, I think the dealer is working hard on it. dealer is working hard on it. More

Always quick and courteous Always calls for recommendations and suggestions. Always goes the extra mile to help and always calls when vehicle is ready! recommendations and suggestions. Always goes the extra mile to help and always calls when vehicle is ready! More

Quick easy simple Employees and service people were courteous and to the point and got me out in a timely manner courteous and to the point and got me out in a timely manner More

I have called about 5-6 times leaving 2-3 voice mails when my car was in the shop for over a week, and I never got a call back about my vehicle. I got a call back 2-3 days after my last call saying that when my car was in the shop for over a week, and I never got a call back about my vehicle. I got a call back 2-3 days after my last call saying that the part that they needed hasn't come in yet. If the part was not in yet, why was I left without my car for over a week? More

These employees met me right away and took care of my business in dealing with a recall. And confirmed the process necessary business in dealing with a recall. And confirmed the process necessary More

Ok Nope I went for the inspection Should have water available but I did not see any available but I did not see any More

Mike has great customer service skills, is knowlegable, and typically responsive. Due to staffing shortages, it was difficult to get updates on my vehicle which ended up being at the dealership for two day and typically responsive. Due to staffing shortages, it was difficult to get updates on my vehicle which ended up being at the dealership for two days. More