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Southern Buick GMC Virginia Beach - Service Center
Virginia Beach, VA
294 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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294 Reviews of Southern Buick GMC Virginia Beach - Service Center
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April 26, 2024
The service was outstanding. RT kept me informed of parts/labor/price and when service would be done. He notified me of any additional repairs. Work done in a timely manner. RT kept me informed of parts/labor/price and when service would be done. He notified me of any additional repairs. Work done in a timely manner. The entire transaction was done professionally, courteously with customer service in mind. Thank you RT for a job well done! More
by Tweaky
Verified CustomerEmployees Worked With
RT
April 26, 2024
Come in for an oil change and it was finished ahead of time. Dave in service was absolutely fantastic and very much about providing excellent customer service. I was very happy with how the service was de time. Dave in service was absolutely fantastic and very much about providing excellent customer service. I was very happy with how the service was delivered. More
by robcat382
Employees Worked With
Dave in service
April 26, 2024
The service was pleasant and the staff was sure to keep me updated every step of the way. JT and the 2 ladies in front were very helpful. me updated every step of the way. JT and the 2 ladies in front were very helpful. More
by Twelborn94
Employees Worked With
Robert Ives, Patrick Meek, the two other female service advisors, Frank John
April 23, 2024
I had an appointment for a state inspection and an oil change. The inspector did not show up. There were no available appointments the next week. I was told to come in early and they would fit me in. Wh change. The inspector did not show up. There were no available appointments the next week. I was told to come in early and they would fit me in. When I came back, they had me out in 1.5 hours. The service staff remained polite even when I was frustrated. More
by Rbh3
Employees Worked With
April 22, 2024
I got an oil change, with an appointment. My car sat for 1 hr 15 minutes before it was serviced. NO new oil change sticker???? No vacuuming was done.They said I needed new brake shoes, but My car sat for 1 hr 15 minutes before it was serviced. NO new oil change sticker???? No vacuuming was done.They said I needed new brake shoes, but I DO not ! Just had some else today, go over my car. And they missed my Expired inspection sticker?? Sorely disappointed..:-(( More
by tonni.crawford
Employees Worked With
Check in girl and lady in booth doing g paperwork.
April 19, 2024
You are very courteous and very prompt. Thank you.l look. Danielle insured that I was perfectly taken care of once again thanks I’ve had some terrible services at other dealerships. From no Thank you.l look. Danielle insured that I was perfectly taken care of once again thanks I’ve had some terrible services at other dealerships. From now on, I will only get my car serviced from Southern Buick GMC Virginia Beach More
by KEETALAWRENCE
Employees Worked With
Daniel
April 17, 2024
The reception was cheerful and helpful. The service was excellent and the service man explained everything in a way that you can understand. I will recommend the company. The service was excellent and the service man explained everything in a way that you can understand. I will recommend the company. More
by ROCKYBEV
Employees Worked With
