Southern Buick GMC Virginia Beach - Service Center

Sensor Service center went above and beyond when I had a sensor go bad causing my alarm to continually go off. They took me in the service center 4:00PM and Service center went above and beyond when I had a sensor go bad causing my alarm to continually go off. They took me in the service center 4:00PM and assessed, ordered parts and had me back in once the part arrived and then back on the road a few hours later. No attitude when I came in right before closing and they tried to resolve issue. I was very pleased at their effort. More

first time here went in for oil change and a hesitation when i stepped on the gas. nothing showed up on diagnostic , they took it for a drive and noticed the hesitati went in for oil change and a hesitation when i stepped on the gas. nothing showed up on diagnostic , they took it for a drive and noticed the hesitation. recommended a tune up. but i still have the same problem. it took longer than i expected, but i usually just go in for inspections and oil changes. now my car is getting older i know i am going to need more. More

Very happy I had a wonderful experience. Carlos was very friendly and nice. He got everything taken care of and couldn’t be nicer. I had an oil change , state I had a wonderful experience. Carlos was very friendly and nice. He got everything taken care of and couldn’t be nicer. I had an oil change , state inspection, tire rotation and some issues before my warranty was up. More

excellent on time polite curtious beautiful waiting area would be nic to have hot dogs pop corn and beer and coctails movies would be nice and recliners on time polite curtious beautiful waiting area would be nic to have hot dogs pop corn and beer and coctails movies would be nice and recliners More

Quick service I was able to get an appointment for an oil change quickly and did not have to wait all day for my vehicle to get serviced. I was able to get an appointment for an oil change quickly and did not have to wait all day for my vehicle to get serviced. More

Maintenance Service The service people were not only on time, but fit in a state inspection, which I had forgotten I needed. The dealership has a clean, comfortable wait The service people were not only on time, but fit in a state inspection, which I had forgotten I needed. The dealership has a clean, comfortable waiting area, and free snacks. They try to make waiting for your car an enjoyable experience, unlike my previous Buick dealership. I would recommend Southern Buick to anyone for both sales and service. More

great service .there is no need to say anything more .. that is the only Buick dealership I go to and would have liked to have said just the word great if that was .there is no need to say anything more .. that is the only Buick dealership I go to and would have liked to have said just the word great if that was my desire More

Part replacement and easy care maintenance Great service! Clean comfortable lobby area with free coffee and wifi! I wouldn't go anyplace else besides Southern. They live up to their name! Great service! Clean comfortable lobby area with free coffee and wifi! I wouldn't go anyplace else besides Southern. They live up to their name! More

Oil Change I’m never let down when it comes to oul changes performed on any of my vehicles, they made a few recommendations as far as maintenance was concerned a I’m never let down when it comes to oul changes performed on any of my vehicles, they made a few recommendations as far as maintenance was concerned and went with a brake fluid flush... the Enclave came back with better brake response than when I dropped it off. Kudos to the technicians for doing it right, and the firt time. More

Great and fast service. They told me what work I needed done after my oil change. I didn’t have to wait a long time .Always satisfied with your service. They told me what work I needed done after my oil change. I didn’t have to wait a long time .Always satisfied with your service. More