Southern Buick GMC Virginia Beach - Service Center

Very good and quick. Tammy was updating me very step. Very professional and knows Her job. I would recommend the service group to my family and friends. Keep up the good w Tammy was updating me very step. Very professional and knows Her job. I would recommend the service group to my family and friends. Keep up the good work. More

I went in for a fuel injection system service Ms. Tammy is a very caring person and she ensures everything is taken care of before leaving with your vehicle. Outstanding Customer Service. Awesome Ms. Tammy is a very caring person and she ensures everything is taken care of before leaving with your vehicle. Outstanding Customer Service. Awesome job. More

Return visit I came to get the part for the windshield wiper, then returned for reconnection windshield washer fluid line, it only took a few minutes. I was in a I came to get the part for the windshield wiper, then returned for reconnection windshield washer fluid line, it only took a few minutes. I was in and out More

Intermittent rumble fixed. I brought my vehicle in with an intermittent problem, Tammy was attentive to my needs and familiar with the problem. My vehicle was fixed and returned I brought my vehicle in with an intermittent problem, Tammy was attentive to my needs and familiar with the problem. My vehicle was fixed and returned promptly. More

Great Dealership The dealership is a good place to get you car or truck or SUV Worked on and hang out for a wile and look at the paper and there new car ads The dealership is a good place to get you car or truck or SUV Worked on and hang out for a wile and look at the paper and there new car ads More

Oil change, recall fix, and a seat repair I had my required oil change done on my truck With an additional back seat repair. Carols went above and beyond to make sure I was completely satisfie I had my required oil change done on my truck With an additional back seat repair. Carols went above and beyond to make sure I was completely satisfied with the repairs. My experience with Southern was excellent and I would recommend them for any service! More

Customer service Based on my previous experience I received a call from the service department and was given a partial refund for my service charge. Something I wasn’t Based on my previous experience I received a call from the service department and was given a partial refund for my service charge. Something I wasn’t expecting. Very nice to see Tammy and the department step up and correct the situation. It’s nice to see someone step up and do the right thing as unfortunately it doesn’t happen often in today’s business environment. More

great service as soon as I called with the problem they got me in the next day . Have me a very nice car to drive home and had my car repaired the next day as soon as I called with the problem they got me in the next day . Have me a very nice car to drive home and had my car repaired the next day More

Great service fast timing on state Insp at 1st day of month normally when u go to places 1st of the month for state inspections your car is there all day. fast timing on state Insp at 1st day of month normally when u go to places 1st of the month for state inspections your car is there all day. More

Did not properly diagnose problem I brought my 2017 Sierra in for engine sputtering issue. The initial diagnoses was bad fuel pump. I was told issue was address and fixed. With 10 min I brought my 2017 Sierra in for engine sputtering issue. The initial diagnoses was bad fuel pump. I was told issue was address and fixed. With 10 min of picking the vehicle up I noticed the issue persisted. I contacted GMC and had to bring the truck right back in. This time they told me that the issue was with the transmission fluid to which GMC put out a notice to change for my model. The truck only has 17000 miles and already needed a fluid transfer for the transmission. More