Southern Buick GMC Virginia Beach - Service Center

Efficient and Friendly Carlos was very friendly and accommodating when I scheduled the appointment. The work was completed within a few hours of my drop off time and I was Carlos was very friendly and accommodating when I scheduled the appointment. The work was completed within a few hours of my drop off time and I was notified in a timely manner. More

Ease of scheduling on-line. We were customers of Perry Buick. needed state inspection. The service department added the Oil change and filter and tire rotation. I found it he We were customers of Perry Buick. needed state inspection. The service department added the Oil change and filter and tire rotation. I found it helpful to make my appointment on-line. More

Friendly Staff Very Friendly staff and helpful. The only reason I didbr give me 5 stars is cause they never have loaners so I have to stay with my car. I don’t have Very Friendly staff and helpful. The only reason I didbr give me 5 stars is cause they never have loaners so I have to stay with my car. I don’t have help and I’m new to the area and my Uncle lives in Cheaspeake and work nights so he can’t really help me with rides. I don’t do Uber cause I don’t know the area that well and don’t trust pep like that. Give great service and Travis Halls is awesome and the whole staff their is friendly. More

Quick Service representative was attentive and quick! Did not take as long as in the past to process my car's servicing! My only negative comment is that Bu Service representative was attentive and quick! Did not take as long as in the past to process my car's servicing! My only negative comment is that Buick should have a better list of maintenance that may be required and when it should be performed. Most people can't afford to pay for a 3 major services in one visit. More

Marvelous maintaince! Made appointment to bring in my 2013 GMC Acadia. Tammy was fantastic and when I call to add rotating my tires she added that in without any question. Made appointment to bring in my 2013 GMC Acadia. Tammy was fantastic and when I call to add rotating my tires she added that in without any question. since I hadn't put very many miles on my car but haven't had the oil changed in almost a year predicated on mileage she added that in also. So now I have my car inspected, brake fluid changed, oil changed, cabin filter changed and tires rotated. They vacuumed and that really was a nice service. Nice surprise. More

Always Looking Out Lost my key fob and I wasn't hit over the head with an outrageous reprogram charge, they held the last fob in stock for me and only took about an hour Lost my key fob and I wasn't hit over the head with an outrageous reprogram charge, they held the last fob in stock for me and only took about an hour. More

Very helpful and timely Had a very good experience. Carlos was professional and timely. Work was done and prospective future work identified by the team was clearly explained Had a very good experience. Carlos was professional and timely. Work was done and prospective future work identified by the team was clearly explained to me so I know what to expect. More

Excellent service The customer service was spectacular! The service department was very friendly and professional as well as helpful! Thank you Carlos!!! I willl always The customer service was spectacular! The service department was very friendly and professional as well as helpful! Thank you Carlos!!! I willl always bring my car here More

Great experience Was very helpful and fast service. Everyone is the sales office was very friendly, and spoke to me. The lady went over what needed to be fix with my c Was very helpful and fast service. Everyone is the sales office was very friendly, and spoke to me. The lady went over what needed to be fix with my car. Which was very helpful. More

2014 Denali Thank you for your continued excellent service. I am always greeted with friendly helpful people when I bring my vehicle in for service. Everyone is a Thank you for your continued excellent service. I am always greeted with friendly helpful people when I bring my vehicle in for service. Everyone is always so kind and willing to answer my many questions. More