Southern Buick GMC Virginia Beach - Service Center

Service was Courteous and Friendly Needed tire patched Tire needed repaired mechanic found other issues writer researched warranty on car and it was covered previous dealership mentioned nothing just was i Tire needed repaired mechanic found other issues writer researched warranty on car and it was covered previous dealership mentioned nothing just was in their for a oil change More

oil change Tammy accomodated my request according to my day and time availability. Service was performed quickly and car was returned to me cleaner than when I b Tammy accomodated my request according to my day and time availability. Service was performed quickly and car was returned to me cleaner than when I brought it in. Thank you More

Service Tammy your service advisor did an Outstanding job. I bring all my cars in for service at Lynnhaven Buck. I have been buying and dealing with Lynnhaven Tammy your service advisor did an Outstanding job. I bring all my cars in for service at Lynnhaven Buck. I have been buying and dealing with Lynnhaven Buck for over 20 years. Thanks More

Timeliness of simple/routine services Dropped off vehicle night before for Oil/Filter and State Inspection. Called for service status at/about 4pm the following day and was told that vehi Dropped off vehicle night before for Oil/Filter and State Inspection. Called for service status at/about 4pm the following day and was told that vehicle is not yet ready. Reading between the lines it sounded as if they did not even start the service yet. Received a call at/about 5:15 that is vehicle was ready for pickup, expecting me to drop everything and arrive before closing at 6pm. Next day on vehicle pickup the service ticket was written wrong and required edits preventing a quick in and out experience. And finally before departing I noticed that the oil trip computer was not reset, requiring a 5-10 minute wait for a tech to be identified and resolve the issue. These are small attention to detail challenges that are most likely isolated. More

Always good My experience with southern Lynnhaven GMC has always been a good experience. I also love dealing with Carlos everytime I need to schedule an appointme My experience with southern Lynnhaven GMC has always been a good experience. I also love dealing with Carlos everytime I need to schedule an appointment. More

Long wait but worth it Once again Travis Hall is the greatest always on point and honest you guys are lucky to have him been to other repair shops hands down Travis is the b Once again Travis Hall is the greatest always on point and honest you guys are lucky to have him been to other repair shops hands down Travis is the best More

Personalized Service ALWAYS Tammy ALWAYS makes me feel like I am her only customer with her personalized and individual attention! I appreciate her attention to detail and stell Tammy ALWAYS makes me feel like I am her only customer with her personalized and individual attention! I appreciate her attention to detail and stellar customer service. More

Basic Maintance/Old-Change Tire rotation The service team deliver great service for your customer. I am one who think you have the best service department in all of Hampton Roads Area. The service team deliver great service for your customer. I am one who think you have the best service department in all of Hampton Roads Area. More

Great service by Carlos from start to finish Carlos gets it done he takes care of everything. He explains the service that is being completed in a very detail manner. A+++++ from start to finish Carlos gets it done he takes care of everything. He explains the service that is being completed in a very detail manner. A+++++ More

The best Travis is the greatest every company should have a Travis Hall working for them he always advised of repair info not to mention he was very courteous Travis is the greatest every company should have a Travis Hall working for them he always advised of repair info not to mention he was very courteous and kind...in short he is great employer and representative of Southern Buick More