Southern Buick GMC Virginia Beach

This was the best car buying day I ever had. The whole staff was very friendly and very kind. They made my day a very pleasant one. They ensure I got the vehicle I wanted and not the one they felt was staff was very friendly and very kind. They made my day a very pleasant one. They ensure I got the vehicle I wanted and not the one they felt was what i should get. More

We had a great experience at KIA Lynnhaven in the purchase of our 2014 Sorento. Justin was our sales representative and was professional and personable from the beginning! He helped us to not only purchase of our 2014 Sorento. Justin was our sales representative and was professional and personable from the beginning! He helped us to not only find the right vehicle but to trade in our old vehicle. I would highly recommend him to others for this transaction and to buy a sweet ride! We love it! Thanks again! More

I went car shopping at Southern Kia, I was helped by Justin (Mr Clean) he was friendly and patient through the whole process. I would definitely recommend the dealership and him!!! Justin (Mr Clean) he was friendly and patient through the whole process. I would definitely recommend the dealership and him!!! More

Justin cares about his customers as people not just a sale. He puts our needs first even if its not in his benefit. Thank you Justin!!!! You are the best!!!! sale. He puts our needs first even if its not in his benefit. Thank you Justin!!!! You are the best!!!! More

Joe and JJ worked well as a team to find the right vehicle for my lifestyle and price range. They are friendly and very knowledgeable. They answered all questions I had and once I bought the car, th vehicle for my lifestyle and price range. They are friendly and very knowledgeable. They answered all questions I had and once I bought the car, they made sure I knew how to work all the options before leaving the lot. Loved that with this dealership you can truly see if a vehicle fits you as they offer a 24 hour test drive. Much better than the 2 -5 mile test drives experienced at competing dealerships. More

Joe went the extra mile and drove us to see the car I was interested in that was just moved to their other dealership. Everyone was extremely friendly and accommodating. Bobbie made the financing part painle interested in that was just moved to their other dealership. Everyone was extremely friendly and accommodating. Bobbie made the financing part painless and took the extra time to find the lowest interest rate for me. Their attention to detail is impressive and when I arrived to pick up my car, it was impeccably cleaned, full tank of gas and even had my favorite air freshener. More

I came in to see the new Optimas on a Friday afternoon with no intent to make any deals that day. I needed to speak with my co-signer and see what she thought about the whole ordeal and I did just that th with no intent to make any deals that day. I needed to speak with my co-signer and see what she thought about the whole ordeal and I did just that the following day. I was never pressured by Kevin or anyone else at the dealership. Everyone made me feel very comfortable and not awkward. Kevin looked out for me from the first minute I stepped on the lot. I pushed for a big screen and navigation and he told me to stay realistic and think about saving money. So I had to not be hard headed and agree to look at a 2013 to save myself a bit of money. In the end I was able to get the 2014 and am extremely happy with it. I still never felt pressured and if anything the staff looked out for me better than I did myself. Everyone was a great help and took time to get to know me as a person and not just as a buyer. I would highly recommend both Kia and Lincoln to anyone I may encounter. I am about personality and big hearts and everyone there had just what I needed... and a car also. I will definitely tell friends to come and see Kevin because he will look out for them from the moment they say "hello." =) More

Mr clean was so fun and friendly! I never thought my husband and I would have so much fun car shopping! He was excellent, we'll definitely be back! Thanks, Morgan husband and I would have so much fun car shopping! He was excellent, we'll definitely be back! Thanks, Morgan More

Great experience. Love our new 2014 KIA Optima! Our salesman, Larry Mathis, was a delight to work with. The car is extremely comfortable. Will definitely return to this dealership in the future. salesman, Larry Mathis, was a delight to work with. The car is extremely comfortable. Will definitely return to this dealership in the future. More

I purchased a 2012 Optima SX turbo with all the bells and whistles! Great car and so was the salesman. He was stellar and kept us very happy. Move forwards 6 months for my FIRST maintenance and WHOA! What whistles! Great car and so was the salesman. He was stellar and kept us very happy. Move forwards 6 months for my FIRST maintenance and WHOA! What an awful experience. First, this issue I was having with the Nav System was not even addressed. I kept mentioning it to the young man at the service counter and he kept saying "yeah sure, that probably stinks." And after he hard sold me on this premium additional warranty stuff that I really did not want, my free maintenance oil change for life that they promised me cost me $120.00. Really? Is this what I get from you guys? Impression: Lack of Integrity. Lack of Customer Focus for Service Needs. Lack of Empathy for the Consumer. Overall, if you go to this dealer after reading so many negative reviews, I'd say it's your own fault. I REALLY wish I'd researched their reputation before hand. Currently my vehicle which only has 4,200 miles on it is being looked at by Casey KIA of Newport News. Their Service Staff is attentive, professional and they fix what you need fixed, not sell you on a bunch of other needless services and boot you out the door feeling confused and abused. More