Southern Buick GMC Greenbrier - Service Center

First the shop is old and outdated Dirty needs upgrading badly.the last visit took to long to complete the service writer did not keep me updated about the repair.The shop mechanics seem poorly trained. The badly.the last visit took to long to complete the service writer did not keep me updated about the repair.The shop mechanics seem poorly trained. The shop seemed like they were low on staff. More

They are Always friendly and keep you updated and notified of suggestions for vehicle maintenance notified of suggestions for vehicle maintenance More

You are a bunch of crooks and I will tell everyone to not go to ya'll and ya'll are robbing people go to ya'll and ya'll are robbing people More

Bought my sierra. From there and service is always great for me and my truck From there and service is always great for me and my truck More

I’m pleased with the work. The wait time is sometimes a little too long but overall the service is great. My sales rep is very helpful in explaining the service being provided. The wait time is sometimes a little too long but overall the service is great. My sales rep is very helpful in explaining the service being provided. More

Very pleased with Southern Buick. The service personnel very helpful especially Jeri and Chris. Very clean and comfortable waiting area. The service personnel very helpful especially Jeri and Chris. Very clean and comfortable waiting area. More

Dropped vehicle off for state inspection. Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out i Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out if vehicle was done. Finally got someone only to find out recommended (and approved) work was not done. Now another day without vehicle. Very poor communication this visit - which was not the norm in the past. I hope the future is a positive one More

An error was made recording my mileage in/out for an oil change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements More

Great service from staff very efficient chervon and Becky kept me informed of my vehicle status thank you kept me informed of my vehicle status thank you More

Always great service when ever I come in to have any type of work done on my vehicle 👍🏽 of work done on my vehicle 👍🏽 More